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Sr. Social Content Creator
Posted on 3/24/2023
San Francisco, CA, USA
Experience Level
Desired Skills
  • 5-7 years of relevant marketing experience
  • Proven ability to work across broad cross-functional teams to translate, ideate and produce creative and engage social content
  • Understand the role of and how to translate product announcements, demand gen campaigns and product education into content uniquely fit for social platforms
  • Ability to utilize core marketing principles in brand and campaign positioning, audience identification and targeting, and social channel strategy
  • Well-versed in the various marketing channels with a basic understanding of channel function and formats. Demonstrate an understanding of marketing and sales funnels and how different tactics and channels drive impact across the entirety of a prospect and customer journey
  • Strong written and spoken communication skills. Ability to present creative briefs clearly and work with creative teams to execute against feedback
  • Experience with analyzing and drawing conclusions from social insights and data. Ability to turn that into actionable content recommendations
  • Think strategically and efficiently in a fast-paced environment, escalating priorities and working with cross-functional teams to make crucial decisions in the midst of content production
  • Highly organized and able to successfully manage multiple projects

501-1,000 employees

Engagement OS
Company Overview
Intercom's mission is to make internet business personal. Their vision at Intercom is to bring a Messenger-first, personal experience, to all customer and business communication.
  • We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.
  • We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.
  • We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.
  • The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.
Company Core Values
  • We’re optimistic and positive
  • We think big and start small
  • We obsess about our customers’ success
  • We go further together
  • We’re confident, yet humble
  • We make every day count