INACTIVE
Full-Time
Order Processing Specialist
AI-enabled marketplace for on-demand manufacturing services
Data & Analytics
Industrial & Manufacturing
AI & Machine Learning
Junior, Mid, Senior
Lexington, KY, USA
Required Skills
Sales
Communications
Customer Service
Requirements
- Effective communication and interpersonal skills
- Excellent organization, project management, and time management skills
- Tenacity in overcoming obstacles while maintaining productive and positive working relationships
- Ability to work under pressure to meet deadlines and manage time effectively
- Accuracy in entering information and data to multiple systems
- Previous experience in a relevant position, administrative or customer service setting
- Equivalent of high school diploma or G.E.D. certification
Responsibilities
- Receive and process sales orders, including, but not limited to, accurately determining customer account, part number, pricing, shipping requirements, quality clauses and terms
- Communicate with customers to resolve discrepancies between orders, driving towards a successful outcome for customers
- Navigate multiple websites and systems in order to research information as it pertains to the customer
- Partner with Sales, Accounting, Legal, Quality, and Engineering to remove barriers to customers placing orders
- Execute in a rapidly changing fast paced environment that requires strong teamwork
- Optimize customer experience by serving as one of the main points of contact for requests or questions to purchase orders
Xometry's mission is to accelerate innovation by providing real-time, equitable access to global manufacturing capacity and demand. Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world.
Company Stage
Later Stage VC
Total Funding
$443.4M
Headquarters
North Bethesda, Maryland
Founded
2013
Growth & Insights
Headcount
6 month growth
↑ 1%1 year growth
↑ 2%2 year growth
↑ 29%Benefits
Medical, dental, & vision insurance
Life insurance
401(k) with company matching
Equity
Generous PTO
Paid volunteer time
Commuter & parking benefits
Maternity & Paternity leave
Free snacks
Dog-friendly office spaces
INACTIVE