Waiter – Mauro Colagreco

Job Description

An exceptional opportunity presents itself for a Chef de Rang to join Mauro Colagreco’ s Restaurants the Raffles London at the OWO.

Reporting into Head Waiter, you will be responsible for the day-to-day service of the restaurant in the brand's continuing effort to deliver outstanding guest service. Specifically, you will be responsible for performing your tasks to the highest standards.

Specifically, as the Chef de Rang, your responsibility’s will include:

• You will promote positive colleague relations through an environment that encourages open communication, trust, mutual respect and continuous feedback.
• You will be an effective communicator, who adheres to both legal/statutory responsibilities and Company Policies and procedures.
• Knowledge of menu and all products.
• Delivering food orders from the kitchen to customers’ tables rapidly and accurately.
• Act as the contact point between Front of the House and Back of the House staff.
• Assisting the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
• Explaining the dishes to the clients with a knowledgeable and professional way.
• Checking in with customers and take additional orders or refill water, as needed.
• Responsible for serving food orders and removing used dishes and utensils.
• Ensuring food is served in accordance with safety standards.
• Informing restaurant staff about customers’ feedback or requests.
• Understanding and communicating the concept of the restaurant through service of the dishes.
• Committing the best possible sustainable practices daily in terms of waste management and purchasing.
• Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.

Who are we looking for?

• Excellent skills where a positive environment culture is created by strong values
• Creative
• Compassionate
• Intuitive & masterful 
• Nurturing & supportive 
• Open minded 
• Positive attitude
• Good communication skills
• Excellent grooming standards
• Flexibility to respond to a range of different work situation
• Experience as Chef de Rang

Qualifications