Systems Administrator

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Systems Administrator R1-R3-2

Organization and Role Overview:

Lilly is entering an exciting and outstanding period of growth. The Manufacturing and Quality (MQ) Tech at Lilly organization is engaged in an exciting phase of transformation as we drive our Digital Plant vision across Lilly manufacturing at the same time supporting unprecedented growth in Lilly’s manufacturing operation across the world.

This position provides support in the area of computerized instruments, systems and databases. Assists in the selection, implementation, and maintenance of computerized systems. Authors and reviews computer system administration procedures and policies. Serves as technical lead on system implementation and validation projects and serves as a technical representative on project teams. Provides technical support in the diagnosis and resolution of computerized system issues. Coordinates implementation and support activities across IT infrastructure and Global application support groups. Identifies compliance issues related to computerized systems and implements effective resolutions.

This role will collaborate with global Tech at Lilly teams to meet goals for both current and anticipated future needs for new and existing technologies, practices and initiatives.

Responsibilities:

• Provide lab management and system administration/engineering input to the Installation Design Plan to support configuration management, testing, and Qualification, Validation of proposed systems
• Provide lab management and system administration/engineering support focusing on the design, implementation, testing, and maintenance of lab management and testing services
• Designing, installing, provisioning, configuring, optimizing, performance tuning, integrating, and administering various solution technologies in a lab environment
• Supporting the installation of new lab technology components
• Participate in lab systems planning in support of development, integration, test and deployment activities
• Provide quality, timely ongoing support, troubleshooting and maintenance of computerized systems. Anticipate and resolve sophisticated problems, including daily technical support to system users.
• Assist the business with the selection and implementation of computerized systems, as well as upgrades to existing systems.
• Translate functional requirements into high-level designs for input into configuration and/or technical specification of related system(s).  Produce functional specifications and perform system testing to ensure that solution meets the stated requirements. Build/configure/develop and test custom-built or commercial off-the-shelf solutions within the specified timelines. Drive solutions for products, processes, and services across the associated business areas.
• Participate in end user testing for projects and processes. Provide resolution for defects and coordinate with appropriate resources as necessary. Collaborate on problem resolution, team decisions, and project planning.
• Serve as a technical lead for the initiation and management of change controls related to supported computer systems. Serve as a key resource within a business area or discipline. Gain support for ideas or positions on difficult issues
• Collaborates cross functionally as a key team member in implementing and upgrading software applications for system management, compliance, and data integrity Partners with Computer System Validation (CSV), IT, QC, and QA to ensure data integrity best practices are aligned and followed
• Ensure that validated computerized systems are maintained in a manner compliant with corporate and regulatory requirements (including 21 CFR Part 11).
• Identify compliance issues and process improvements related to the ongoing administration of computerized systems, implementing effective resolutions.
• Work independently to draft/review system administration procedures and policies
• Stay active and current in business technology trends, direction and innovation related to business process and technology areas of focus by participating in external forums, conferences, and other venues as necessary.

What You Should Bring:

• Experience and knowledge of change management principles, methodologies, and tools.
• Exceptional communication skills – both written and verbal.
• Experience with large-scale organizational change efforts.
• Extensive experience leading change, communication and training efforts for multiple global, complex technology implementations.
• Stay active and current in business technology trends, direction and innovation related to business process and technology areas of focus by participating in external forums, conferences, and other venues as necessary.
• Ensure that the technology solutions being implemented are compliant with all relevant regulations (i.e. 21 CFR Part 11, Sarbanes Oxley, GxP, privacy data practices, local and corporate policies).
• Desire to establish and maintain relationships with all levels across the company and external partners.
• Stay active and current in business technology trends, direction and innovation related to business process and technology areas of focus by participating in external forums, conferences, and other venues as necessary.
• Experience in health care, pharma, manufacturing or life sciences is a plus.

Basic Requirements:

• BS/BA in Computer Science, IT, Engineering or related field required
• 5+ years IT experience, supporting applications in a regulated environment.
• 4+ years in the Life Sciences industry.
• Must maintain excellent working knowledge of pharmaceutical regulations (e.g. cGMP’s, 21 CFR Part 11, Computers Systems FDA) and other applicable regulations (e.g. Privacy, OSHA, etc.) related to laboratory and/or manufacturing environment and system applications.
• 3+ years basic understanding of databases (Oracle, SQL, etc.) and operating systems (Windows, etc.).

Additional Skills/Preferences:

• MS/MBA desirable.
• Ability to work on multiple concurrent project initiatives.
• Experience with handling external (vendor, consultant) business partners.
• Experience with validation of stand-alone and client/server systems.
• Effective problem-solving and analytical skills to resolve operational problems.
• Excellent written and verbal communication skills with the ability to develop and present both business and technical presentations.
• Ability to build relationships across dimensions of difference, ask questions and invite others to contribute.
• Demonstrated business acumen.
• Speak up with ideas, concerns and to ensure safety of others.
• Demonstrated learning agility, and ability to think creatively, try new ideas and apply learnings.
• Highly motivated, enthusiastic to learn and share ideas and solutions effectively with management and colleagues.
• Strong collaboration with colleagues at all levels.
• Strong customer service and teamwork oriented.
• Ability to take initiative, to be outspoken, to lead by example and to build high-quality relationships.
• Highly flexible, adapting to changes in priorities, requirements and processes is required.
• Foster professional and inclusive behavior, invite new ideas and differing perspectives among team members, assuring an on-going positive relationship with the customers and other members of the Tech at Lilly organization.
• Working knowledge in the following systems is a plus: laboratory information management system (LIMS), LabVantage, NuGenesis, and additional laboratory standalone analytical application/computerized systems.

Additional Information:

• Travel: 0-10%
• Will be required to be on call. 
• Onsite position in Branchburg, NJ

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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