Full-Time

Account Manager

Confirmed live in the last 24 hours

OpenTable

OpenTable

1,001-5,000 employees

Restaurant reservation and management software

Consumer Goods

Compensation Overview

$70k - $80kAnnually

+ Annual Cash Bonus

Mid

Washington, DC, USA

Required Skills
Sales
Salesforce
Marketing
Customer Service
Requirements
  • Account management or equivalent experience in a restaurant/hospitality environment
  • Validated customer service skills
  • Deep expertise in restaurant operations and management
  • Ability to work across many departments to achieve results
  • Confident in the delivery of training and speaking in front of groups
  • Strong writing, presentation, and interpersonal skills
  • Analytical and data-driven approach for making business decisions
  • Knowledge of Google Suite and understanding of Apple products and operating systems
  • Desire to work independently and with a remote team
Responsibilities
  • Cultivate and build high-level relationships with restaurants
  • Identify sales opportunities and sell premium marketing tools
  • Create data-driven presentations for business reviews
  • Track meeting activity in Salesforce
  • Assist with restaurant configuration for reservation optimization
  • Resolve cross-functional issues and act as a point of contact for customer concerns
  • Design and implement restaurant-specific marketing programs
  • Capture feedback for product upgrades
  • Educate operators about industry trends
  • Lead restaurant retention rate and aid in customer re-signing
  • Attend in-person restaurant meetings up to 75% of the week

OpenTable, part of Booking Holdings, offers an expansive environment rooted in technology and innovation, making it an excellent workplace for individuals passionate about impacting the dining experience globally. By providing comprehensive restaurant reservation software that supports over 55,000 establishments worldwide, employees enjoy a vibrant, collaborative culture dedicated to streamlining the dining-out process. Working at this company means contributing to a leading platform that consistently enhances the way diners discover and interact with restaurants, ensuring a superior user experience and boosting restaurant operations.

Company Stage

M&A

Total Funding

$50.9M

Headquarters

San Francisco, California

Founded

1998

Growth & Insights
Headcount

6 month growth

4%

1 year growth

5%

2 year growth

10%