Simplify Logo

Full-Time

Account Manager

Client Service

Posted on 6/25/2024

Guidepoint

Guidepoint

1,001-5,000 employees

Provides on-demand intelligence and research platform

Consulting

Mid, Senior

London, UK

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Requirements
  • Bachelor’s or master’s degree
  • 4+ years of client-facing or account management experience
  • Previous experience managing a team
  • The right to work in the UK
Responsibilities
  • Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
  • Coordinate and work with a team of Associates to Execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
  • Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client project
  • Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
  • Work with other Project Managers on the team to provide industry guidance for projects

Guidepoint is ideally positioned as a leading research enablement platform that enhances decision-making with its innovative technology and comprehensive real-time data. The company boasts a vast network of nearly 1.5 million experts, which significantly benefits employees by fostering a knowledge-rich environment and promoting continuous learning. This unique setup not only facilitates extensive professional growth but also ensures that team members are at the forefront of market trends and insights.

Company Stage

N/A

Total Funding

N/A

Headquarters

New York, New York

Founded

2003

Growth & Insights
Headcount

6 month growth

3%

1 year growth

7%

2 year growth

23%

Benefits

Competitive salary.

Medical, Dental, and Vision Insurance.

401(k) with company matching.

Life Insurance (100% Employer Sponsored)

Paid vacation plus 10 legal holidays.

Light snacks and beverages.

Discounted gym memberships.

Commuter Benefits.