Public Safety Officer

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position is based in the following office location:

New Hampshire

The opportunity

Southern New Hampshire University is looking for a 3rd shift Public Safety Officer for our campus in Manchester, New Hampshire. Public Safety Officers, provide comprehensive safety and security services to our traditional residential campus and remote properties and locations. Important to these services are active patrols of the university grounds/properties while in uniform on foot, bicycle, or a marked security vehicle. In this role, you will respond to a variety of calls for service, including escorts, motor vehicle assists, medical emergencies, and behavioral or mental health concerns. You will take ownership of these situations by providing appropriate support to members of the campus community and conducting preliminary investigations as needed. Additional responsibilities include managing traffic flow, enforcing parking regulations, and supporting special events such as athletic competitions and commencement ceremonies. You will also collaborate with local law enforcement, fire, and emergency medical personnel when they are called to campus or any remote properties. This position reports directly to the Assistant Director of Public Safety.

3rd Shift Schedule:

• January - June:

  • Wednesday, Thursday, Friday, and Saturday: 9:30 pm - 8:00 am

• July - December:

  • Saturday: 7:30 am - 6 pm

  • Sunday, Monday, Tuesday: 9:30 pm - 8:00 am

*Shift includes weekend and holiday hours

*Mandatory overtime several weekends per year is required

What you'll do:

• Patrol of campus and remote properties

• Take necessary action appropriate for the situation according to guidelines established by the University and departmental policies and procedures and assist victims of crimes with making a police complaint, as desired or required

• Respond to and investigate instances involving assault, including sexual and aggravated assaults according to policies and guidelines

• Collaborate with others to; de-escalate situations in which victims/accused that are in emotional distress or agitated, implement strategies to reduce safety hazards, and eliminate opportunities for crime, disorder, and violations of the Student or Employee Handbook

• Conduct preliminary investigations of incidents and submit complete, legible, and accurate reports promptly, concerning incidents, accidents, and calls for service

• Provide escorts, monitor security cameras, and access control, and assist visitors.

• Enforce traffic and parking regulations at properties and locations. Direct vehicle and pedestrian traffic, provide information and directions, arrange assistance for motorists with mechanical problems, issue parking tickets and arrange towing of vehicles if necessary

• Assist university officials, law enforcement agencies, fire, and other public safety officials in the performance of those responsibilities which relate to the mission of the department in maintaining law, order and public safety on SNHU properties, will function as the University's first responder to criminal incidents, fires, medical emergencies, chemical spills, natural disasters and other emergencies on campus

• Perform responsibilities consistent with the University's fire prevention and general safety program. These include inspection of fire safety equipment, conducting fire drills and other tasks related to the University's safety programs

• Be the officer in charge in the absence of a shift supervisor and oversee daily operations

• Understand the compliance points surrounding Title IX and the Clery act. Also have the responsibility of issuing SNHU Alerts in the event of an emergency

• Complete a daily shift report to send to management upon completion of their shift

• Work in all-weather elements, stand, and sit for extended periods of time including walking and climbing stairs. Must be able to lift 50 pounds

• Maintain certification in responding to emergencies and automated external defibrillator, CPR, Narcan, First Aid, and Stop the Bleed. Willing to train if needed.

• This is an essential personnel role. As such you are required to report to work or remain on duty during emergency closures or modified operations, such as severe weather.

• Other responsibilities as assigned

What we're looking for:

• High School Diploma or GED as prescribed by the New Hampshire Department of Education

• Two or more years of related experience

• Eligible to work in the United States and be 21 years of age or older

• Perform all of the essential functions of the job of a Public Safety Officer (with or without reasonable accommodation)

• Must have and maintain a valid State of New Hampshire Driver's license with a good driving record

• No criminal record or convictions for misdemeanors or felony offenses

#LI-Onsite

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The hourly pay range for this position is $17.45 - $27.92. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $19.28 - $26.08.

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources