If you were a Product Trainer now, here are some of the core activities you would be doing:

• Delivering strategic product training programs to support our retail stores, ensuring they meet established objectives and outcomes  
• Conducting Train the Trainer sessions to prepare New Store Opening (NSO)Trainers, Regional Training Managers and store leadership with essential skills and knowledge to deliver effective foundational product training 
• Collaborating closely with the Programming team to ensure training content aligns with company goals and supports effective delivery 
• Managing logistics, scheduling, and resources for training events, ensuring they align with the strategic objectives 
• Facilitating feedback collection from training sessions, analyzing data, and relaying insights to the Manager of Product Training Delivery and Programming team for ongoing program enhancement 
• Monitoring the effectiveness and impact of training programs, adjusting delivery and providing feedback on programming to meet set objectives and outcomes 
• Acting as a subject matter expert as it relates to needs of the learner   
• Collaborating with store and/or regional leadership to implement actions based on knowledge assessments, aiming to achieve specific training outcomes 

Here are some of the things you could be working on in the future:

• Leading a group of Product Champions to drive a culture of product obsession in stores 
• Facilitating experiential Live-It + Learn-It Events 
• Managing our Product Questions inbox with product training team. 
• Delivering powerful product training during key moments in region including NSOs, major product drops, and community events 

Are you our next Product Trainer - Canada?

• You have bachelor’s degree or post-secondary education in Education, Training, Business, Project management, a related field or similar experience 
• You have 4+ years experience working with technical outdoor product 
• You have 2+ years of experience in a retail leadership role 
• You have 2+ years experience delivering and facilitating training  
• You have advanced application of the Microsoft Suite including Excel and SharePoint 
• You have excellent interpersonal skills, and the ability to build relationships at all levels of the organization 
• You have excellent written and verbal communication skills, and are a confident and skill facilitator 
• You respond to changing timelines with a high degree of responsibility and action  
• You are proactive in identifying the root cause of issues and developing solutions 
• You remain highly flexible and adaptable when faced with ambiguity 
• You effectively balance autonomy and collaboration 
• You inspire breakthrough thinking and continuous improvement 
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right 
• Your passion for your work is paralleled by your passion for getting outside and living it