Full-Time

Business Operations Manager

Expense

Posted on 11/26/2024

Navan

Navan

1,001-5,000 employees

Travel and expense management solution for enterprises

Data & Analytics
Enterprise Software
Fintech

Compensation Overview

$82.5k - $170kAnnually

+ Target Incentive Compensation + Higher Compensation for Exceeding Targets

Senior

New York, NY, USA

Category
Project Management
Operations & Logistics
Business & Strategy
Required Skills
SQL
Data Analysis
Requirements
  • BA or BS Degree
  • 5+ years of experience in cross-functional operations management, with a preference for prior experience in startup operations
  • Startup mentality with an eagerness to learn and work on every project; enthusiasm to get things done through a combination of hands-on execution and leading others.
  • Structured, solutions-oriented approach to ambiguous problem statements; comfort with ambiguity and willingness to troubleshoot complex issues
  • Ability to operate autonomously with little guidance; self-starter with drive to consistently exceed set targets and timelines
  • Experiencing designing and manipulating large datasets and identifying meaningful insights
  • Excellent communication and organizational skills, with a proven ability to drive projects across multiple teams and geographies end to end
  • Experience with ‘0 to 1’ execution and process design; demonstrated experience driving process change in a high-growth, global environment
  • Strong attention to detail and rigorous project management skills to manage high-quality, timely deliverables across multiple projects simultaneously
  • Nice to have: Experience with SQL and database management systems
  • Nice to have: Experience in finance, payments, or fintech
Responsibilities
  • Identify and own high-impact initiatives, carrying the project from identification of an issue, to synthesizing and mapping existing product flows, to building effective solutions, to rolling out new processes, and finally to monitoring the success metrics
  • Improve key processes and facilitate business growth in collaboration with cross-functional stakeholders, such as Product, Engineering, Data Analytics, Finance + Accounting, back office teams, among others.
  • Develop and optimize processes managed by operations and field teams
  • Facilitate customer-facing remediation and reconciliation efforts in response to bug fixes or regulatory changes
  • Anticipate bottlenecks and align on tradeoffs between business needs and technical and financial constraints
  • Drive timely and successful completion of initiative deliverables
  • Develop and provide actionable insights and strategy recommendations to leadership and stakeholders
  • Develop success metrics and performance-tracking dashboards to monitor the execution and progress of strategic initiatives
  • Manage executive and cross-functional communication to ensure alignment on key decisions and status

Navan provides a travel and expense management platform tailored for enterprises. The platform enables users to efficiently book, view, and manage their business travel and expenses through a cloud-based and mobile interface. It incorporates AI technology to streamline processes and offers features like Navan Rewards, which incentivizes employees to make cost-effective travel choices by providing rewards for saving on travel costs. Additionally, the Navan card integrates expense management directly into the travel booking experience. Unlike many competitors, Navan focuses on creating a supportive environment for its users by emphasizing diversity, equity, and inclusion within its workforce. The company's goal is to enhance human connections, improve operational efficiency for businesses, and empower better decision-making through data and insights.

Company Stage

N/A

Total Funding

$1B

Headquarters

Palo Alto, California

Founded

2015

Growth & Insights
Headcount

6 month growth

10%

1 year growth

19%

2 year growth

34%
Simplify Jobs

Simplify's Take

What believers are saying

  • Navan's innovative solutions, like the 'No Expense Reports' experience, significantly reduce administrative burdens and improve operational efficiency for businesses.
  • The company's continuous global expansion and strategic partnerships, such as with Rho, indicate strong growth potential and market penetration.
  • Navan's focus on automation and integration with existing financial tools can lead to increased customer satisfaction and retention.

What critics are saying

  • The competitive landscape in travel and expense management is intense, with major players like Egencia and CTM also innovating rapidly.
  • Navan's rapid expansion and multiple acquisitions may pose integration challenges, potentially affecting service quality and operational efficiency.

What makes Navan unique

  • Navan's integration with Rho to offer a unified finance suite sets it apart by providing a comprehensive solution for managing corporate travel and expenses.
  • The expansion of Navan Connect across Europe, supporting nearly 250 global banks, showcases its commitment to global scalability and seamless expense management.
  • Navan's strategic acquisitions, such as the India-based Tripeur, enhance its ability to offer localized solutions and address specific market needs.

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Benefits

Flexible Vacation: Take time off when you need it, just work with your manager.

Healthcare: Medical, dental, and vision for you and your family.

Commuter benefits: Pre-tax transit dollars, $70 a month to ease your commute.

Parental leave: All parents (birthing and non-birthing) are eligible for paid leave.

Health and Wellness: Annual wellness stipend and access to a full spectrum of resources.

Fuel for Connection: We provide in-office snacks and lunches*, fostering community and in-person connections.

Pet Friendly: Pet insurance with preferred rates and dog friendly offices*.

401k: We care about your future and offer a 401k retirement plan program and company match.

IATAN: Employees can register and receive access to thousands of travel related discounts.

Connectivity Allowance: We support our employees ability to work seamlessly and confidently while from home and offer a bi-weekly stipend

Learning & Development: Annual Learning and Development allowance to propel professional growth