Director – Client Development

Salary Range: 130000 to 150000 (Currency: USD) (Pay period: per-year-salary)

You will:

• Provide first class account management from project launch through the contract lifecycle to ensure ongoing client satisfaction and support.  This includes up-leveling relationships within your accounts to ensure we have sponsorship across the organization at both main point of contact and decision making levels to drive partnership success.
• Manage annual revenue retention and growth for your client portfolio.  You will develop and execute on account plans that support long-term growth and align with client and company goals.
• Understand data well and are data driven to make changes in account strategy. You will interpret and report out ROI and clinical metrics to our clients that are crucial value drivers  to both their organizational success and Foodsmart relationship success.
• Be responsible for delivering marketing campaigns that drive enrollment and engagement that will ultimately lead to client satisfaction.  Use previous marketing knowledge and experience to work closely with the Foodsmart marketing team to take existing materials and adapt them to your client needs, and to co-create marketing campaigns based on your clients' situations. 

You are:

• Motivated, collaborative, a quick learner, self-sufficient, and driven by excellence in execution
• Knowledgeable of how health insurance companies serve members across LOBs (Medicare, Medicaid, Commercial) and have an understanding of health systems 
• Experienced in working directly with marketing agencies/internal teams, and cross-functional internal and external teams
• Passionate about our company mission and impacting health outcomes at scale 
• An excellent communicator, a strategic thinker and able to align multiple stakeholders to drive decisions and action

You have:

• 6+ years of experience in a healthcare consulting, healthcare services or clinical services company  in a client facing/relationship development role. Experience in a startup or small company environment a plus
• A demonstrated history of exceeding performance based metrics with clients
• Experience in growing a book of business and exceeding ARR through  client sales,  upselling  and contract renewals
• Experience in analyzing clinical outcomes, marketing data and campaign development
• Background working with executive level  clients and gaining approvals on new strategies/tactics informed by regulatory filings and networking within the account
• Understanding of complex contracting and provider agreements within health plans as well as health system contracting processes
• Understanding of telehealth, wellness or nutrition space  a plus