Job Description

The restaurant industry is at an inflection point where technology is becoming more important than ever in shaping a restaurant’s success. The Square for Restaurants team is helping restaurants build and grow smart businesses that can shapeshift to adapt to evolving diner demands, all while maintaining a sense of hospitality.

You will report to the Head of Product, Restaurants and focus on helping restaurants start, run and grow their businesses through building products that automate and elevate every part of the flow of their service.

To be successful in this role, you should be able to transform a deep empathy of a restaurant’s needs and pains into elegant software, to think tactically and strategically, to manage deep cross-functional collaboration and methodical execution. You must also be able to drive growth metrics and own the details of the solution from deep in the stack through the end user experience.

To accomplish this you will work with our leadership team and business leaders to deliver on our new products and markets.

If you’re looking to work at a high-growth company, drive impact on widely used products and change the way the restaurant industry works on a global scale you will find this role compelling, challenging, and rewarding.

You Will:

• Work closely with restaurant owners and staff to deeply understand their needs, what keeps them up at night and how they run their business and serve their diners.
• Identify new growth opportunities through quantitative research, UX studies, and reviews of industry standard methodologies
• Work cross-functionality to drive the development of Square’s purpose built Restaurant technology.
• Influence and inspire key stakeholders and cross-functional peers and executives throughout Square to align intent, resources, and prioritization and deliver excellent products and services
• Own the strategy, and technical health and user experience for a suite of products across multiple platforms
• Be the point person for your product area to leadership and across the organization

Qualifications

You Have:

• Minimum of 8+ years of consumer-facing product management experience
• Minimum of 1-2 years management experience
• Passion for our purpose of economic empowerment and helping sellers succeed
• Strong customer empathy and experience shaping product direction based on customer needs
• Create solid relationships that shine when you’re talking with a customer, cross-functional partner, or engaging a diverse audience
• Natural curiosity and growth mindset, obsession with the details
• Navigated product scale challenges in a high growth environment
• Proven experience delivering results