Full-Time

Senior Data Analyst

Customer Analytics

Updated on 5/6/2025

TextNow

TextNow

201-500 employees

Provides free unlimited calling and texting

No salary listed

Mid, Senior

Remote in USA

Category
Data Analysis
Data & Analytics
Required Skills
SQL
Tableau
Business Analytics
Data Analysis
Snowflake
Requirements
  • BA/BS in a quantitative discipline like Math, Computer Science, Economics or Analytics required
  • 3+ years of hands-on experience in business and/or product analytics, working with large, multi-dimensional datasets, preferably at fast-growing tech companies
  • Exceptional communication skills, both verbal and written
  • Skilled in extracting and transforming data from Snowflake warehouse using SQL
  • Hands-on experience in designing, building, operating, and maintaining Tableau dashboards
  • Experience in experimentation (A/B tests, geo tests etc.) and basic statistics (e.g hypothesis testing) required
Responsibilities
  • Be a strong partner to cross-functional teams by understanding new and existing Ads product offering and recommending the right metrics & experiments to measure performance
  • Enable our advertisers to achieve business results, with insights & measurement, such as those focused on customer and media
  • Provide cross-functional teams visibility into key business KPIs and metrics by developing and presenting reports and dashboards
  • Independently conduct analyses using rigorous analytic methods and build recommendations that drive decision making and business prioritization
  • Execute upon experimentation roadmaps by implementing experiments and tests, monitoring results and presenting recommendations
  • Generate and share actionable insights with Director+ level leadership via written artifacts such as decks and memos, and verbally in forums such as weekly standup meetings
Desired Qualifications
  • MS in Business Analytics highly preferred
  • Knowledge of customer growth concepts such as CAC/LTV, retention curves, onboarding & activation funnels is preferred
  • Experience working with tools like MMPs (eg Adjust, AppsFlyer), CRM tools like Braze, web analytics (Google Analytics), product analytics & experimentation tools (Amplitude, Eppo, Mixpanel)
  • Knowledge of commonly used analytic methods such as regression, decision trees and forecasting is highly preferred

TextNow provides mobile communication services that allow users to make unlimited calls and send texts without a monthly fee. The service operates through a SIM card that offers unlimited talk and text over 5G, along with free essential data. Users can purchase additional data passes as needed, which is how TextNow generates revenue. Unlike many competitors, TextNow's model focuses on affordability, making it an appealing choice for budget-conscious individuals, families, and small businesses. The company aims to ensure inclusivity and accessibility in its services, striving to provide reliable communication options for everyone.

Company Size

201-500

Company Stage

Grant

Total Funding

$3.4M

Headquarters

Waterloo, Canada

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for budget-friendly communication boosts TextNow's user base.
  • 5G expansion enhances TextNow's service quality and user appeal.
  • Digital nomadism trend increases need for flexible communication solutions like TextNow.

What critics are saying

  • TextNow faces reputational risks from misuse of its platform for harassment.
  • IPO potential could increase pressure on company operations and decisions.
  • Partnership with LiveOne may expose TextNow to market volatility risks.

What makes TextNow unique

  • TextNow offers free unlimited calling and texting, a unique value proposition.
  • The company provides a SIM card with 5G access at zero monthly cost.
  • TextNow's ad-supported model aligns with current tech industry trends.

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Benefits

Flexible Work Hours

Unlimited Paid Time Off

Employee Stock Options

Parental Leave

Wellness Program

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
The Daily Dot
Nov 12th, 2024
TextNow, app used to send racist post-election texts, faces complaints over stalking, harassment

TextNow, app used to send racist post-election texts, faces complaints over stalking, harassment.

Stock Titan
Aug 19th, 2024
LiveOne (NASDAQ:LVO) Launches Multi-Year B2B Partnership with TextNow

LiveOne (NASDAQ: LVO), a leading streaming platform, has announced a multi-year B2B partnership with TextNow, a free phone service provider with over 250 million downloads.

TechCrunch
Jun 17th, 2022
Could This ‘Quiet Company’ Kick Open The Ipo Window?

Earlier this month, The Exchange took a look at quieter companies that have been growing consistently before, during, and after the 2021 venture capital peak. The startups and unicorns that didn’t raise at 50x or 100x ARR last year may be the companies most ready to kick open the IPO window at some point in the future. Quite a number of you were enthused by the coverage of less-flashy private tech companies, so we’re taking another look at this startup cohort this morning

MRWeb
Feb 28th, 2022
TextNow, Inc. hires Ed Woo as Vice President, Data and Analytics

In the US, mobile app TextNow has appointed former Walmart exec Ed Woo as Vice President, Data and Analytics, overseeing the analytics function, which includes business analytics, data science, data engineering and data strategy.

TextNow
Dec 3rd, 2021
TextNow launched Anniversary Program on Sep 1st 21'.

Back in September TextNow announced a new Anniversary Program with the goal of continuing to build a great company culture and showing appreciation for TextNow employees.