Product Quality and Compliance Specialist

Updated on 11/15/2023

1,001-5,000 employees

Digital insurance platform with social impact focus

Company Overview

Lemonade is a digital insurance company that integrates social impact into its business model, offering instant coverage for a variety of needs through a single app and donating unused premiums to charities via its Giveback program. The company's unique approach to insurance, which includes a streamlined application process that eliminates the need for offline medical exams, sets it apart from traditional providers. With over $4 million donated to non-profit organizations globally, Lemonade demonstrates a commitment to community engagement and social responsibility, while providing comprehensive insurance services.

AI & Machine Learning

Financial Services

Social Impact

Company Stage

IPO

Total Funding

$631.5M

Founded

2015

Headquarters

New York, New York

Growth & Insights

Headcount

6 month growth

↓ -2%

1 year growth

↑ 9%

2 year growth

↑ 41%

Locations

Remote

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Communications

CategoriesNew

Legal & Compliance

Requirements

6+ years of Property and Casualty insurance experience, including coverage concepts, rating procedures, and underwriting philosophies
Bachelor’s degree preferred in Business, Insurance, or related field
Strong interpersonal and collaborative skills to help influence leadership and set expectations for large cross-functional initiatives
Exhibit excellent oral and written communication skills
The ability to lead complex projects, managing all aspects proficiently while problem solving, multi-tasking, and prioritizing and coordinating resources
A track record of working in a fast-paced environment meeting aggressive business deadlines with strong attention to detail

Responsibilities

Demonstrate an expert understanding of the insurance industry, and utilize this knowledge to improve business practices and protocols
Collaborate and advise with appropriate leadership—as well as with members of the Legal, Product, Claims, and Underwriting teams—on potential vulnerabilities and exposures, and provide recommended solutions to mitigate risk and maintain compliance with regulations
Work closely with IT leadership and architecture to understand the tradeoffs of technical decisions and how they impact the customer experience, including an end-to-end understanding of features and how they impact other parts of the business
Manage, through shifting priorities, to provide clear direction and input on project prioritization
Utilize strong research and analytical skills with an expert ability to interpret research opinions and apply solutions accurately

Desired Qualifications

Experience in AI and machine learning
Certifications in risk management or compliance

We are actively seeking a highly motivated, detail-oriented Product Quality and Compliance Specialist to join our Risk and Control team.

You will play a critical part in ensuring our organization adheres to regulations and compliance standards, providing innovative resolutions to challenging and intricate issues. In addition, you’ll leverage your strong interpersonal and collaborative skills to influence relevant stakeholders, and your organizational prowess to coordinate and prioritize projects.

In this role you’ll

Demonstrate an expert understanding of the insurance industry, and utilize this knowledge to improve business practices and protocols
Collaborate and advise with appropriate leadership—as well as with members of the Legal, Product, Claims, and Underwriting teams—on potential vulnerabilities and exposures, and provide recommended solutions to mitigate risk and maintain compliance with regulations
Work closely with IT leadership and architecture to understand the tradeoffs of technical decisions and how they impact the customer experience, including an end-to-end understanding of features and how they impact other parts of the business
Manage, through shifting priorities, to provide clear direction and input on project prioritization
Utilize strong research and analytical skills with an expert ability to interpret research opinions and apply solutions accurately

What you’ll need

6+ years of Property and Casualty insurance experience, including coverage concepts, rating procedures, and underwriting philosophies
Bachelor’s degree preferred in Business, Insurance, or related field
Strong interpersonal and collaborative skills to help influence leadership and set expectations for large cross-functional initiatives
Exhibit excellent oral and written communication skills
The ability to lead complex projects, managing all aspects proficiently while problem solving, multi-tasking, and prioritizing and coordinating resources
A track record of working in a fast-paced environment meeting aggressive business deadlines with strong attention to detail
At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of our culture

Lemonade’s US base salary range for this full-time position is$110,000 - $120,000+ equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.