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IT Engineer
ITSM and Collaboration
Posted on 10/30/2023

1,001-5,000 employees

Infrastructure solutions for cloud environments
Company Overview
HashiCorp's mission is to build solutions that enable innovation at global enterprises, offering them a common cloud operating model via consistent workflows to provision, secure, connect, and run their infrastructure with any application.

Company Stage


Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

United States
Experience Level
Desired Skills
IT & Security
  • Experience with our core ITSM/UCC Stack (Google Workspace, Zoom, Slack, Lucidchart, Freshservice) in an enterprise setting or fast growing environment
  • Strong communication skills with the ability to translate complex technical concepts for a wide variety of technical and non-technical stakeholders
  • Experience working with information security compliance controls with the ability to demonstrate security best practices in your solutions and behaviors
  • Scalability as a mindset; leaning into automation, scripting, and API integrations over manual actions within our infrastructure
  • An eagerness to learn and expand your skill sets, with prior knowledge in the following areas not required but would be a plus (Identity and Access Management, Enterprise AI Solutions, Consolidation/Large Scale Migrations)
  • Enjoy being hands-on to solve complex technical problems across a wide range of collaboration tools
  • Experience with project management and working with stakeholders that are technical and non-technical
  • Pay Transparency Calculator: https://bit.ly/3B7gwql
  • Benefits: https://www.hashicorp.com/careers/benefits
  • Intern Ranges: https://bit.ly/3H2soha
  • Contribute to critical projects that optimize, secure, and uplift our ITSM/UCC Infrastructure
  • Act as an escalation point for our Global Service Desk Team in resolving complex issues and ensuring employee satisfaction
  • Support our efforts to build an integrated global communications and collaboration platform to empower HashiCorp's next phase of growth
  • Educate both your peers and stakeholders across the company on best practices with ITSM/UCC usage, driving user adoption and greater effectiveness of our infrastructure
  • Share your perspective on how we can improve and directly impact our roadmap for ITSM/UCC
  • Build automations using native platform specific integrations, as well as API based system to system integrations
  • Create documentation for a wide range of stakeholders, both technical and non-technical