Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)

The Department of Homeless Services (DHS) is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, the Department of Homeless Services works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing.

The Department of Social Services Housing Emergency Referral Operations (HERO) is currently seeking a dynamic individual to fill the role of Administrative Director of Social Services MIII/Executive Director of Placements. HERO is the sole 24/7 DHS organizational unit that identifies and secures shelter for families and single adults who apply for emergency housing assistance. HERO is composed of two units: Placements and Single Adults Vacancy Control. Reporting directly to the Assistant Commissioner of Placements, the selected candidate will spearhead our Shelter Placements and Adult Vacancy Control initiatives.

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-III who will:

- Oversee day-to-day shelter placements for Families with Children and Adult Families, as well as Official Placements of Single Adults during overages at shelters after curfew.

- Manage the allocation of shelter placements for Families with Children and Adult Families who have completed the intake and application process, ensuring timely and appropriate assignments based on family size and unit availability.

- Oversee the coordination of overnight shelter placements for Late Arrivals and families unable to complete their THA application on the day of application, directing them to dedicated shelters based on specific criteria.

- Direct the Adult Vacancy Control operations, operating 7 days a week from 9pm to 5am, ensuring accurate reconciliation and recording of shelter census and vacancies.

- Maintain and Improve collaborations with Shelter Providers to process exits in CARES and provide real-time updates on shelter census, bed availability, and overages until 2am each night.

- Be available on-call for emergencies, as this role involves 24-hour operational oversight.

Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.