Full-Time

Technology Applications Manager

Updated on 9/3/2026

Crisp Recruit

Crisp Recruit

Recruiting for growth-focused law firms

No salary listed

Denver, CO, USA

Hybrid

Primarily based in the Denver office, with regular travel to other Colorado offices.

Category
IT Operations (1)
Required Skills
Data Visualization
CRM
Requirements
  • Hands-on experience configuring and administering legal case-management systems or high-volume customer relationship management platforms, including workflows, automations, templates, permissions, reporting, or releases.
  • Proven success designing workflows, automations, integrations, and reporting solutions that improve operational efficiency.
  • Ability to communicate technical concepts clearly, train end users, and drive adoption across technical and non-technical teams.
  • Strong analytical and systems-thinking skills with the ability to translate business requirements into effective technology solutions.
  • Ability to work independently, prioritize initiatives, and determine the best technical approach to achieving leadership objectives.
  • Experience coordinating external technology vendors or implementation partners while managing projects through completion.
  • Sound judgment when implementing automation and artificial intelligence solutions, with an emphasis on accuracy, confidentiality, and continuous process improvement.
Responsibilities
  • Oversee the day-to-day management, configuration, maintenance, and optimization of the firm’s legal software platforms to ensure consistency, reliability, and scalability.
  • Configure SmartAdvocate and related applications by building workflows, templates, permissions, forms, automations, and releases that align with firm operations and leadership priorities.
  • Design and implement automations, integrations, and artificial intelligence-enabled solutions that reduce manual work, improve efficiency, and connect systems across the firm’s technology ecosystem.
  • Develop and manage technology training within UKG by converting existing materials into bite-sized learning modules, creating knowledge assessments, tracking employee comprehension, and providing targeted retraining to reinforce system adoption and proper technology use.
  • Develop automated reports, dashboards, and system enhancements that provide leadership with actionable insights while identifying underutilized platform capabilities that improve operational performance.
  • Translate documented business processes, procedures, and operational requirements into functional software configurations that support current operations, future acquisitions, and the firm’s long-term growth initiatives.
  • Train attorneys and staff, promote user adoption, and maintain documentation for system configurations, workflows, and process changes.
  • Coordinate and oversee external technology vendors and technical specialists to deliver integrations, data initiatives, and application-related projects successfully.
  • Serve as the firm’s subject-matter expert on legal applications, advising leadership on system capabilities, improvements, and best practices.
Desired Qualifications
  • Direct SmartAdvocate experience is strongly preferred.
  • Experience with Litify, Filevine, or comparable legal platforms is valued.

Crisp Recruit helps growth-focused law firms identify and hire legal and business professionals. Its recruiters work with firms to define roles, source candidates, evaluate fit and manage the search process through placement. The service is tailored to the operating needs and culture of law practices rather than broad, cross-industry staffing. Its connection to the wider Crisp ecosystem gives the employer a specific legal-industry context that should not be confused with unrelated recruiting companies using the Crisp name.

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