Full-Time
Director of Retail Consulting
Posted on 5/28/2024
Focal Systems
51-200 employees
Automates retail operations with AI technology
Senior, Expert
Remote in UK
- 8+ years professional experience in retail consulting or change management, ideally within grocers
- Ability to forge relationships with VP and C level executives
- Understanding of key success factors, trends, and strategies in UK grocery
- Proven ability to plan and manage the operational process for maximum efficiency and productivity
- Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands
- Great understanding of account management and customer success OKRs, KPIs & ROI
- Excellent communication, presentation, and demonstration skills
- Ability and desire to work independently in an unstructured environment in locations remote from company HQ
- Consult with our customers in retail on how to best apply Focal to improve their operations
- Lead the change management process with our customers as they trial and adopt Focal
- Maximize efficiency and productivity through process analysis and interdepartmental collaboration
- Seek and act upon opportunities for expansion within our customers
- Lead a team of Customer Success Managers/Retail Consultants in the UK
- Build relationships with and secure support from key stakeholders
- Work across retail functional silos (merchandising, operations, supply chain) to maximize the value of Focal-generated data
- Be the voice of the customer to help guide the Focal product roadmap and prioritization
- Proactively address barriers to success
- Understand the customer's business, define success criteria, and build plans to exceed expectations
Focal Systems automates and optimizes retail operations for physical stores using artificial intelligence. Its main product, FocalOS, is an operating system that improves store management and inventory processes while enhancing financial performance. FocalOS uses battery-powered, WiFi-enabled cameras to scan shelves hourly, providing retailers with real-time data on inventory levels. This allows stores to manage stock more efficiently and quickly address supply issues. Unlike competitors, Focal Systems focuses specifically on the needs of brick-and-mortar retailers, offering both software and hardware solutions. The company's goal is to enhance operational efficiency and reduce labor costs for retailers, ultimately delivering significant value in the retail technology market.
Company Stage
Series B
Total Funding
$41.8M
Headquarters
Menlo Park, California
Founded
2015
6 month growth
↑ 40%1 year growth
↑ 49%2 year growth
↑ 101%
Simplify's Take
What believers are saying
- Partnerships with major retailers like Walmart Canada and Village Super Market demonstrate Focal Systems' ability to scale and integrate effectively.
- The company's entry into the UK market and collaboration with the British Retail Consortium highlight its potential for international growth.
- Focal Systems' technology significantly reduces labor costs and improves inventory management, offering substantial financial benefits to retailers.
What critics are saying
- The retail technology market is highly competitive, requiring continuous innovation to maintain a leading position.
- Dependence on hardware components like cameras could pose supply chain risks and impact service delivery.
What makes Focal Systems unique
- Focal Systems leverages AI-driven automation to provide real-time, accurate shelf inventory data, setting it apart from traditional retail management solutions.
- Their cost-effective, battery-powered, WiFi-enabled cameras offer continuous monitoring, a unique feature that enhances operational efficiency.
- Focal Systems' focus on brick-and-mortar retailers allows them to address specific challenges in physical store management, unlike broader retail tech solutions.