Job Description

Please note: We expect applications for this role to close on February 14, 2025. 

Essential Duties & Responsibilities:

As a Field Applications Engineer intern, you will be working with account teams supporting our key customers.

Working together with an experienced group of storage professionals, you will work with the account team to manage qualification and sustaining activites and projects. This includes:

• Taking care of customer requests and answer product-related questions
• Updating trackers for qualification and sustaining issues
• Collaborate with customer on developing qualification plans for new products
• Manage and track qualification metrics and deliverables
• Lead periodical customer meeting to track customer qualification progress, issue and initiatives
• Hands-on 1st level failure analysis to debug customer issue
• Work hand-in-hand with Engineering and other cross-functional organizations to resolve issues and provide closure response to customer
• Assist with communicating customer requests for compliance with internal teams and coordinate customer deliverables such as feature request, required documents, etc.
• Represent and advocate customer needs and priorities to internal teams.

Qualifications

Required:

• Current student, pursuing a Bachelor’s in Electrical Engineering, Computer Engineering, or related field and graduating between December 2024 and June 2025. 
• Minimum of 3.0 GPA
• Interest in storage industry - hard disk drives, flash
• Strong team-player who can collaborate with colleagues
• Proficient in Microsoft Office applications 
• Preference given to candidates who will not require relocation to the San Jose, CA areas
• Right to work in the US without requiring Western Digital to commence or sponsor an immigration case to employ you at any point in the future required (for example, H-1B or other employment-based immigration case)

Preferred:

• Electrical hardware experience in academics and/or experience is highly preferred. 

Skills:

• Strong technical and analytical skills
• Exceptional written and verbal communication skills
• Excellent interpersonal and project management skills