Full-Time

Underwriter

Trainee

Confirmed live in the last 24 hours

Tandem Bank

Tandem Bank

201-500 employees

Digital bank offering green financial solutions

Fintech
Financial Services

Compensation Overview

£25k - £27.5kAnnually

+ Bonus

Entry, Junior

Cardiff, UK

Hybrid working and flexible shifts available.

Category
Insurance
Finance & Banking
Required Skills
Customer Service
Requirements
  • Experience in a similar role within a financial services lending environment.
  • A working and knowledge and practical experience of underwriting applications for unsecured loans - training can also be provided.
  • Excellent attention to detail and a desire to provide excellent customer service.
  • Ability to self-motivate and use own initiative to achieve individual target.
  • Demonstrable experience of identifying potential fraud.
  • Strong computer literacy including working experience on Microsoft Office.
  • Some call centre or telephony support experience.
  • Good document validation skills.
  • Demonstrable experience of Underwriting for loans with knowledge of how own performance affects wider Company objectives.
Responsibilities
  • Ensuring SLA’s and team KPI metrices are met and when possible, exceeded for our intermediaries and customers.
  • Excellent understanding of our Credit policies, lending rules and appetite.
  • Sound Commercial understanding.
  • Good understanding of the regulatory environment, FCA rulebook and ability to demonstrate the desired outcomes.
  • Ensuring our Fair and Green outcomes are upheld and championed.
  • Ownership of individual performance and personal development.
  • Represent the department and positively contribute to relevant committee meetings/projects groups.
  • Maintain good level of knowledge of the relevant industry sector.
  • Accountability for individual performance and contribution to achieve KPI’s set by the business.
  • Ownership of individual performance and personal development.
  • Ensure all information for customers and creditors is correct prior to loan pay-out.
  • Processing loan pay-out and handling return of funds.
  • Handling dealer and broker queries over telephone and email.

Tandem Bank provides digital financial services with a focus on environmentally friendly solutions. It offers a variety of products including personal loans, home loans, mortgages, car finance, and savings accounts to customers in the UK. The bank's approach to lending emphasizes green initiatives, aiming to minimize the environmental impact of its clients. Tandem generates revenue through interest on loans and fees from savings products. What sets Tandem apart from other banks is its strong commitment to sustainability, having financed significant CO2 reductions and partnered with organizations that support green lending. The goal of Tandem Bank is to promote fair financial solutions while contributing positively to the environment.

Company Stage

Acquired

Total Funding

$164.3M

Headquarters

null, United Kingdom

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Recognition as one of the Sunday Times Best Places to Work 2024 highlights a positive work environment.
  • The launch of an affordability calculator and market-leading savings rates demonstrate Tandem's commitment to innovation and customer-centric solutions.
  • Recent funding rounds, including a £20m growth funding, indicate strong financial backing and growth potential.

What critics are saying

  • The niche focus on green finance may limit Tandem's market appeal compared to more diversified financial institutions.
  • Integrating acquisitions like Loop Money could present challenges in maintaining a cohesive brand and service experience.

What makes Tandem Bank unique

  • Tandem Bank uniquely focuses on green finance, using customer deposits to fund eco-friendly projects, unlike traditional banks.
  • Their acquisition of Loop Money enhances their service offerings, making green living more accessible through easy money sharing and splitting.
  • Tandem's commitment to sustainability is reinforced by appointing a Head of ESG and launching financial education programs, setting them apart in the fintech space.

Help us improve and share your feedback! Did you find this helpful?