Full-Time
Guest Service Assistant
Deadline 4/11/27
The Salvation Army
Compensation Overview
$13/hr
Lexington, KY, USA
In Person
Category
 Facilities Operations (1) |
|---|
Required Skills
Customer Service
Requirements
- Have working knowledge of Employee Procedure Manual and Residential Policy Manual
- Be able to perform head counts at least three times per shift
- Maintain security of lodge by monitoring the comings and goings of visitors, ensuring VISITOR badges are worn and others entering area have signed in and have appropriate identification or badge
- Circulate throughout the building and grounds every 45 minutes to ensure rules are followed and security maintained
- Record pertinent events or information in the logbook during the shift
- Keep all assigned statistics up to date
- Be responsible for cleanliness of the facility as instructed by the Director of Guest Services
- Check on diners at each meal and monitor the dining room during mealtimes and make necessary announcements
- Maintain hallways clear of loitering residents
- Cover for co-workers during absences
- Refer questions regarding admission to the Director of Guest Services
- Greet all individuals entering the facility in a kind, friendly manner
- Give a tour of the building upon checking in a client
- Read logbook upon going on duty
- Provide other services as required for the efficient functioning of The Salvation Army
Responsibilities
- Greet everyone entering the facility in a kind, friendly manner
- Upon checking in a client, give them a tour of the building
- Read logbook upon going on duty
- Referring questions regarding admission to the Director of Guest Services
- Have working knowledge of Employee Procedure Manual and Residential Policy Manual
- Circulate throughout the building and grounds every 45 minutes, making sure that rules are followed and security maintained
- Record a head count at least 3 times per shift
- Keep all assigned statistics up to date
- Responsible for the cleanliness of the facility as instructed by the Director of Guest Services
- Check on diners at each meal and monitor dining room during mealtimes, making any necessary announcements, etc.
- Make entries in the logbook of pertinent events or information from your shift
- Keep the hallways clear of loitering residents
- Maintain security of lodge by monitoring the comings and goings of visitors, making sure VISITOR badges are worn and others entering area have signed in and have appropriate ID or badge
- Responsible for covering for co-workers during absences
- Provide other services as required for the efficient functioning of The Salvation Army