Agile Product Owner

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

• Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week

• Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week

• Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month

• Onsite: daily onsite requirement based on the essential functions of the job

• Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.

This position is hybrid within the state of AZ only.  This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.

REQUIRED COMPETENCIES

Required Job Skills (Applies to All Levels)

• Intermediate PC proficiency
• Intermediate proficiency in spreadsheet, database, project management, and word processing software
• Demonstrates an advanced knowledge of and experience with the development of business requirements, user acceptance testing and their supporting toolsets. 
• Intermediate knowledge of Microsoft Applications and Suites, Windows Server, and networking applications
• Strong understanding of project management and agile best practices and quality improvement principles.
• Intermediate understanding of IT technologies

Required Professional Competencies (Applies to All Levels)

• Ability to effectively break down barriers to maintain progress on initiatives
• Strong analytical skills to support independent and effective decisions
• Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
• Perserverance in the face of resistance or setbacks.
• Creativity and innovative problem-solving abilities
• Effective interpersonal skills and ability to maintain positive working relationship with others.            
• Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Systems research and analysis. Ability to write and present business documentation.
• Experience working with and managing third parties
• Extensive experience and judgment necessary to plan and accomplish goals.
• Knowledge of business requirements development and user acceptance testing.
• Ability to maintain confidentiality and privacy
• Analytical knowledge to generate reports based on available data and make decisions based on reported data

Required Leadership Experience and Competencies (Applies to All Levels)

• Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation.
• Build synergy with a diverse team in an ever-changing environment.
   

PREFERRED COMPETENCIES

Preferred Job Skills (Applies to All Levels)

• Advanced skill in use of office equipment, including copiers, fax machines, scanner and telephones
• Advanced PC proficiency
• Intermediate knowledge of BCBSAZ applications

Preferred Professional Competencies (Applies to All Levels)

• Impeccable project leadership skills
• Solid technical ability and problem solving skills
• knowledge of internal departments and operations
• Strong technical documentation skills and a strong ability to translate technical concepts so that they are easily understood by laymen. 

Preferred Leadership Experience and Competencies (Applies to Level 2-4)

• Mentor team members and peers
• Ability to build lesson plans and deliver lessons to team members

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona.  For more information on our company, see azblue.com.  If interested in this position, please apply.