• Position Harness Professional Services as a critical enabler of customer success.
• Create compelling, tailored service proposals and presentations that showcase how our service offerings maximize the value of the Harness platform for customer’s needs.
• Lead the scoping process for all Harness services and modules, delivering precise assessments and actionable roadmaps that clearly outline how our professional services drive customer outcomes.
• Oversee the Statement of Work (SOW) process, including drafting SOWs that align with specific customer requirements while articulating clear value and justification for the proposed services.
• Partner with Delivery teams to ensure service requirements are thoroughly understood and seamlessly translated into detailed design and implementation plans.

• 5+ Years of proven experience in a technical sales/services role, preferably within the software delivery or DevOps space.
• In-depth understanding of software delivery and DevOps concepts
• Strong technical knowledge of Harness.io platform and its capabilities.
• Excellent communication and presentation skills with the ability to tailor content as needed.
• Ability to build strong relationships and collaborate effectively across internal and external teams.
• Demonstrated experience in scoping technical projects and creating clear and concise SOWs.
• Passion for staying abreast of industry trends and innovations in software delivery.

What you will have at Harness

• Competitive salary
• Competitive compensation
• Monthly, quarterly, and annual social and team-building events
• Recharge & Reset Program
• Monthly internet reimbursement

Harness in the news:

• Harness Grabs a $150m Line of Credit
• Welcome Split!
• Harness Recognized in Inc.’s Best Workplace Awards 2022
• Harness on LinkedIn: America’s Great Companies to Work For -- And What You Can Learn From
• #6 - Glassdoor Best Places to Work 2021 list
• #17 on Forbes Top 50 Cloud Companies to Work For
• #47 on LinkedIn’ Top 50 Companies to Work For
• #2 on Quartz 2021 list best places to work for remote workers
• 2021 Career Launching Companies List

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.