Stars and Quality Programs Manager @ Honest Health

Who You Are

You’re a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don’t deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health’s commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You’re ready to join a team focused on reimagining primary care for a healthier future that benefits all.

Does this sound like you? If so, we should talk.

Who We Are

At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we’re creating a value-driven model that creates lasting benefits for everyone, now and into the future.

For us, that's just an Honest day’s work.

Your Role

The Stars and Quality Programs Manager will act as a subject matter expert on Medicare Advantage, MSSP, and ACO REACH quality metrics and performance strategies to drive success on supporting high-quality care for patients in Honest’s partner organizations. The Stars and Quality Programs Manager will be responsible for developing the action plans to help our providers reach their quality goals and implementing the established plans across the field teams and practice partners. The Program Manager will also oversee day-to-day quality relationship with our provider partners, provide quality training to field teams and practice partners, and drive performance in ensuring quality gap closure.

Primary Functions of the Stars and Quality Program Manager Include:

Assist with the design, development and implementation of partner specific quality workplans to ensure optimal performance.
Assist with the development and implementation of initiatives to address care gaps, improve patient outcomes, and drive quality performance for each contract.
Collaborate with internal team members to ensure optimal Consumer Assessment of Healthcare Provider & Systems/Health Outcome Surveys (CAHPS/HOS) performance.
Lead partner meetings with quality performance updates, inform on initiatives, and provide recommendations.
Collaborate cross-functionally to ensure the quality team meets deliverables for our partners, communicate risk/known barriers to leadership, and provide guidance to improve measure performance.
Monitors key performance indicators (KPIs) and intervene as needed. Escalate issues where performance falls outside of expected levels.
Perform other related responsibilities as assigned.

How You Qualify

You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.

Bachelor’s degree in health administration, business, or similar field required
3+ years of experience with quality programs such as ACO REACH, MSSP, and STARS required
Medicare Advantage experience required
Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity
Ability to manage complex, cross-functional, and enterprise-wide projects that align with the overall Stars workplan
Comfortable and experienced with Excel, Word, PPT, Adobe PDFs, experience with downloading reports and documentation from portals and SFTP sites
Data analytics experience preferred
Some travel required, up to 20%

The base pay range for this role is $84,200.00 - $96,800.00. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.

How You are Supported

Full time team members may be eligible for:

Competitive Compensation

Attractive base salary with performance-based bonuses and rewards
401(k) plan with a generous company match, fully vested from day one

Comprehensive Health and Wellness Benefits

Flexible health, dental, and vision insurance options tailored to your needs
Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants
100% company-paid short-term disability and life insurance
Wellness programs and resources to support your physical and mental health

Work-Life Balance

Generous paid time off, including vacation, sick leave, and paid holidays annually
Two paid volunteer days to support causes you're passionate about
Flexible work arrangements to accommodate your lifestyle

Professional Development

Robust onboarding program and ongoing training opportunities
Reimbursement for role-related continuing education and certifications

Family-Friendly Policies

Paid parental leave for new parents
Dependent care flexible spending accounts
Support for work-life integration

Collaborative and Purpose-Driven Environment

Work alongside professionals who share your commitment to Honest's high-quality, value-based care model
Opportunities to contribute to meaningful projects and initiatives

Additional Perks

Team member recognition programs
Team-building events and social activities

Join us and experience a rewarding career where your contributions are valued and your growth is supported.

Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We take proactive steps to ensure all applicants are considered for employment based on merit, without regard to race, color, religion, sex, national origin, disability, Veteran status, or other legally-protected characteristics.

Honest Health is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email [email protected] for assistance. Reasonable accommodation will be determined on a case-by-case basis.

Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended.

To safeguard your personal information, Honest Health will never ask for confidential details—such as social security numbers, bank accounts, or routing numbers—before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform.

We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at [email protected].

Stars and Quality Programs Manager

Honest Health

Compensation Overview

Who You Are

Who We Are

Your Role

Primary Functions of the Stars and Quality Program Manager Include:

How You Qualify

How You are Supported

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