Full-Time

Admissions Coordinator

New Level Resources

New Level Resources

Compensation Overview

$60k/yr

Los Angeles, CA, USA

In Person

Bachelor's

Category
Medical, Clinical & Veterinary (1)
Required Skills
RDBMS
CRM
Requirements
  • A minimum of two years of experience in admissions, intake, case management, or a related role in senior living or healthcare.
  • Demonstrated experience with California Title 22 requirements for Residential Care Facilities for the Elderly, including admission agreements, resident appraisals, and criteria for determining resident eligibility for care.
  • Must pass Department of Justice and Federal Bureau of Investigation background checks via Live-Scan.
  • Must be in good physical and mental health, verified by a physician within six months prior to or seven days following employment.
  • TB clearance and current Adult First Aid certification are required.
  • A valid driver's license and reliable transportation are required for occasional community outreach.
  • Working knowledge of California Title 22 regulations governing Residential Care Facilities for the Elderly, including appraisal, admission, and exclusion criteria used to determine whether a prospective resident's care needs can be safely met by the facility.
  • Proficiency in using customer relationship management or database systems and standard office software for documentation and recordkeeping.
Responsibilities
  • Manage the day-to-day admissions process to support and sustain full occupancy.
  • Coordinate and lead tours, open houses, and informational sessions for prospective residents and families.
  • Serve as the primary point of contact for prospective residents and families throughout the admissions process, from initial inquiry through move-in.
  • Collect, review, and process all admissions paperwork, including applications, assessments, and required consents, ensuring completeness and accuracy.
  • Maintain accurate applicant and resident records in the customer relationship management or database system and follow up with inquiries in a timely and professional manner.
  • Coordinate with nursing, care, and administrative staff to confirm level-of-care needs, availability, and readiness prior to admission.
  • Review each prospective resident's health and care needs against Title 22 admission and exclusion criteria to determine whether the individual qualifies for admission to the facility's level of care.
  • Coordinate move-in logistics and provide a well-organized onboarding experience for new residents and their families.
  • Build and maintain working relationships with hospitals, senior centers, discharge planners, case managers, and other referral sources.
  • Verify insurance, payment sources, and financial documentation as part of the admissions review.
  • Ensure compliance with all applicable state and federal admissions regulations and organizational policies.
  • Maintain organized, up-to-date admissions files in accordance with regulatory and privacy requirements.
  • Participate in weekly census and management meetings to provide updates on pending admissions and occupancy.
  • Respond to inquiries and issues from families and prospects with professionalism and care.
Desired Qualifications
  • A bachelor's degree in Healthcare Administration, Business Administration, Social Work, or a related field.
  • Strong knowledge of senior living services, including assisted living and memory care.

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