Senior Product Operations Manager
Updated on 12/7/2023
Comprehensive HR platform for managing global teams
Deel is a comprehensive HR platform that streamlines the complexities of managing a global workforce, offering services from onboarding to payroll and compliance in over 150 countries. The company's commitment to customer care, speed, optimism, frugality, exceeding expectations, and global connectivity is reflected in its ability to serve over 20,000 customers, including SMBs and publicly traded companies. With Deel, companies have successfully hired and relocated employees internationally, demonstrating its effectiveness and industry leadership in global HR solutions.
San Francisco, California
Growth & Insights
6 month growth↓ -70%
1 year growth↓ -27%
2 year growth↑ 213%
Data & Analytics
- Minimum of 5 years of experience in product operations, product management, or a closely related operational role working closely with product and engineering teams.
- Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.
- Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements.
- Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.
- Strong multitasking skills with the ability to manage multiple priorities simultaneously.
- Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.
- General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage).
- Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills.
- Prior experience in a fast-paced, product-driven tech company.
- Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.
- Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.
- Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way.
- Drive major company launches and global rollouts, ensuring successful product deployments.
- Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.
- Identify root causes of issues and develop effective solutions to address them.
- Design and implement complex operational systems and processes to optimize product operations.
- Experience in designing and building payment systems.