Full-Time

Clinical Quality Manager

Nurse Practitioner

Posted on 11/20/2024

Headway

Headway

1,001-5,000 employees

Connects patients with affordable therapy providers

Compensation Overview

$160k - $200k/yr

Senior

Remote in USA

Option to work from NYC or SF HQ.

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Requirements
  • 8+ years of post-graduate experience as a PMHNP
  • Experience both as a practicing provider and operating in a fast-paced, high growth business
  • Extensive experience completing quality chart reviews and audits for healthcare delivery organizations
  • Experience training others on how to document to meet standard of clinical care regulations
  • Experience with the supervision and training of clinicians
  • Demonstrated passion for reimagining how behavioral health quality is defined, measured, and operationalized
  • Experience in traditional healthcare organizations, public health systems, and/or health care startups
  • Eager and adept at working with product, operations, and sales teams
  • Significant experience in conveying information to large and diverse groups of individuals
  • Experience creating clinical quality and training resources and opportunities
  • Innovative and strategic thinker with a passion for improving behavioral health care and clinical quality
  • Experience supervising clinicians or large teams of providers, with an emphasis on performance management
Responsibilities
  • In charge of the Ongoing Professional Practice Evaluation Program
  • Implement clinical quality monitoring initiatives
  • Work cross-functionally with the Operations Compliance Teams, Growth, Payer, Engineering and Product teams
  • Manage the chart review workflows

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated administrative processes. For individuals, Headway provides a platform where they can easily find therapists and psychiatrists who accept their insurance, allowing them to filter through numerous providers based on their preferences. This makes mental health care more accessible and affordable. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care rather than paperwork. The company connects patients with insurance-accepting providers and streamlines the insurance process, making it easier for both parties. Headway's goal is to create a more efficient mental healthcare system that ensures individuals can receive the therapy they need without financial strain.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$327M

Headquarters

New York City, New York

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Headway raised $100M in Series D to expand into Medicare Advantage and Medicaid.
  • Partnerships with Cigna and Blues plan to expand Headway's services to all 50 states.
  • The mental health app market's projected growth offers strong opportunities for Headway's platform.

What critics are saying

  • Increased competition from platforms like BetterHelp and Talkspace may impact Headway's market share.
  • Regulatory scrutiny in Medicare Advantage and Medicaid expansion could pose compliance challenges.
  • Dependence on insurance partnerships poses risks if these partnerships are disrupted or terminated.

What makes Headway unique

  • Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
  • It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
  • Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

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Benefits

Equity Compensation

Medical, Dental, and Vision coverage

HSA / FSA

401K

Work-from-Home Stipend

Therapy Reimbursement

16-week parental leave for eligible employees

Carrot Fertility annual reimbursement and membership

13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st

Flexible Paid Time Off

Employee Assistance Program (EAP)

Training and professional development

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Nava Benefits
Mar 6th, 2025
Nava + Headway: redefining access to mental healthcare

That's why navabenefits.com is thrilled to announce its partnership with Headway, a company redefining how mental healthcare is delivered.

Security Magazine
Aug 28th, 2024
Susan Chiang hired as Chief Information Security Officer at Headway

Susan Chiang has been appointed Chief Information Security Officer (CISO) at Headway, a mental health organization.

Finsmes
Jul 23rd, 2024
Headway Raises $100M in Series D

Headway, a NYC-based mental healthcare system company, raised $100 million in Series D funding led by Spark Capital, with participation from Thrive Capital, Accel, a16z, and Forerunner Ventures. The funds will be used to accelerate platform development and expand into Medicare Advantage and Medicaid. CEO Andrew Adams highlighted the impact on improving lives and supporting providers. Headway's network includes 34,000 diverse providers, offering quick scheduling and referral options.

Bloomberg
Jul 12th, 2024
Therapy Startup Headway Nabs $2.3 Billion Valuation

Spark Capital is leading a $100 million funding round for the company

Fierce Healthcare
Dec 14th, 2023
Mental health startup Headway partners with Cigna, Blues plan to expand to all 50 states

Mental health startup Headway partners with Cigna, Blues plan to expand to all 50 states.

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