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Full-Time

Clinical Quality Lead

Nurse Practitioner

Updated on 9/12/2024

Headway

Headway

1,001-5,000 employees

Connects patients with affordable mental health services

Hardware
Financial Services
Biotechnology
Healthcare

Compensation Overview

$180k - $225kAnnually

+ Equity Compensation + Work-from-Home Stipend + Therapy Reimbursement + Parental Leave + Flexible PTO + Employee Assistance Program + Training and Professional Development

Senior, Expert

Remote in USA

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Required Skills
Sales
Requirements
  • You are a clinician – have 8+ years of post-graduate experience as a PMHNP with experience both as a practicing provider as well as operating in a fast-paced, high growth business.
  • You have extensive experience completing quality chart reviews and audits for healthcare delivery organizations and have trained others on how to document to meet standard of clinical care regulations.
  • You have experience with the supervision and training of clinicians.
  • You are a thought leader – with a demonstrated passion for reimagining how behavioral health quality is defined, measured, and operationalized. This likely means you’ve worked in traditional healthcare organizations, public health systems, and / or health care startups.
  • You are a collaborator – eager and adept at working with product, operations, and sales teams to infuse clinical strategy across the org.
  • You are an expert communicator and educator - with significant experience in conveying information to large and diverse groups of individuals. You have experience creating clinical quality and training resources and opportunities.
  • You are an innovative and strategic thinker with a passion for improving behavioral health care and clinical quality.
  • You are a builder: Someone who has seen development from the beginning is able to build from the ground up.
  • You are a conductor: Someone who keeps the trains running on time, understands the value of setting and maintaining clear, falsifiable metrics. Implements the right operating mechanisms to hold people accountable, instill ownership, especially as the business and organization scales.
  • You are a collaborator: Someone who sets the bar for exceptional collaboration across disciplines + partner functions at the company to lead through influence; Communicates problems, visions, and solutions with exemplary clarity in both verbal and written form; Operates with a HW-first mentality.
  • You have experience supervising clinicians or large teams of providers, with an emphasis on performance management.
Responsibilities
  • You will be in charge of our Ongoing Professional Practice Evaluation Program and implement clinical quality monitoring initiatives.
  • You will work cross functionally the Operations Compliance Teams, Growth, Payer, Engineering and Product teams, and other teams involved in building a clinical quality framework and managing the chart review workflows.

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated administrative processes. For individuals, Headway provides a platform where they can easily find therapists and psychiatrists who accept their insurance, allowing them to filter through numerous providers to find the right match without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care rather than paperwork. The company connects patients with insurance-accepting providers and streamlines the insurance process, making mental health care more accessible and affordable. Headway's goal is to create a more efficient mental healthcare system that benefits both patients and providers.

Company Stage

Series C

Total Funding

$227.3M

Headquarters

New York City, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

20%

1 year growth

53%

2 year growth

160%
Simplify Jobs

Simplify's Take

What believers are saying

  • Headway's recent $2.3 billion valuation and substantial funding rounds indicate strong investor confidence and financial stability.
  • Expansion into new markets like Southern California and partnerships with major health plans suggest significant growth potential and increased accessibility for patients.
  • The company's focus on reducing administrative burdens for providers can lead to higher provider satisfaction and retention, enhancing the overall quality of care.

What critics are saying

  • The mental health market is highly competitive, and Headway must continuously innovate to maintain its edge over other mental health platforms.
  • Rapid expansion and scaling may lead to operational challenges and potential service quality issues.

What makes Headway unique

  • Headway uniquely focuses on simplifying the insurance process for mental health care, unlike competitors who may not address the administrative burdens faced by providers.
  • Their platform's dual approach of serving both patients and providers creates a seamless ecosystem that enhances accessibility and affordability of mental health services.
  • Strategic partnerships with major health plans like Cigna and BlueCross BlueShield enable Headway to offer in-network care across all 50 states, a significant competitive advantage.