Compliance Liaison Manager
Posted on 4/3/2023
INACTIVE
Cross River Bank

501-1,000 employees

"Provides technology infrastructure for financial services"
Company Overview
Cross River Bank stands out as a leading workplace due to its robust technology infrastructure that powers the future of financial services, offering a unique competitive advantage in the industry. The company's proprietary real-time banking core enables it to deliver scalable embedded payments, cards, and lending solutions to millions, demonstrating its technical innovation. Furthermore, its leadership in faster payments and commitment to financial inclusion, as evidenced by its provision of FedNow to extend faster payments reach, showcases its industry leadership and commitment to reshaping global finance.
Financial Services
Data & Analytics

Company Stage

Series D

Total Funding

$987M

Founded

2008

Headquarters

Fort Lee, New Jersey

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

25%
Locations
Edgewater, NJ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Management
CategoriesNew
Legal & Compliance
Requirements
  • 7+ years' experience in developing, maintaining, and executing consumer banking compliance controls for new/existing business products, services, and/or processes
  • Expertise in consumer banking laws and regulations, as well as industry best practices, including but not limited to Regulation B/ECOA, Fair Lending, Regulation E, E-Sign, FCRA, FDCPA, MLA, Regulation P, SCRA, UDAAP and Regulation Z; including knowledge of rules, laws and regulations impacting card programs such as card network rules
  • Extensive knowledge of third party processes and technologies utilized in banking (particularly Fintech banking), including credit cards, deposit account handling, consumer loan origination, servicing and collection, and payment processing
  • Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders
  • Proven track record showing ability to manage multiple large projects and competing priorities
  • Excellent communication skills and ability to interact effectively with internal and external stakeholders at the non-executive and executive level. Effective persuasion skills, a proactive and “no surprises” approach to communicating issues, and strength in sustaining independent views
  • Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
  • Experience supporting regulatory exams and audits
  • Highly motivated, strong attention to detail, team oriented, organized
  • Strong interest in technology and innovation. Prior fintech experience a plus
  • CRCM and/or JD preferred
Responsibilities
  • Primarily responsible to drive the effective application and execution of the Bank's CMS on the Bank's Fintech partners-including the Bank's products and services offered through such partners -and the Bank's responsibilities to comply with all applicable laws, regulations and guidance relating to the Bank's oversight and management of third-party partners (e.g., FDIC FIL-44)
  • Act as a subject matter expert for the Bank's Fintech Partners on the implementation of consumer laws and regulations, as well as industry best practices. Provide interpretations and clarifications of laws, regulations and issues relating to and including Regulation B/ECOA, Regulation C, Regulation E, E-Sign, Fair Lending, FCRA, FDCPA, MLA, Regulation P, SCRA, UDAAP and Regulation Z, etc
  • Acts as the primary point of contact between the Bank's Fintech partners and the Bank's Compliance function. Provide an effective customer/partner experience by streamlining requests and CMS requirements
  • Perform thorough review of all change management, issue management and other CMS/Compliance Program Advisory related requests
  • Advise Fintech partners on the creation and assessment of operational compliance controls in response to identified issues and the launch of new or modified products and services
  • Develop strong relationships with partners and leverage those relationships to strengthen the culture of compliance between the third-party and the Bank
  • Proactively identify and assess third party compliance issues and weaknesses throughout the product lifecycle, including product development, ongoing monitoring/oversight, and governance. Promptly respond to such items in a manner which addresses root causes and including timely remediation, where appropriate
  • Create and update policies and procedures related to third-party compliance, including assessing for current and new regulatory requirements, and implementing/remediating gaps in existing policies and procedures
  • Responsible for annual site visits, and monthly calls with the Bank's partners
  • Analyze the results of testing, monitoring and/or audit reviews, provide credible challenge to results, and assist partners in the development and implementation of compliant corrective action
  • Report statuses of projects, initiatives, and issues to the Director of Fintech CMS Advisory and escalate issues as necessary
  • Coordinate and prepare for Internal Audit reviews, Compliance Testing reviews, and regulatory examinations and inquiries