Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.

We are seeking a Warranty Coordinator to join our team in support of our Louisiana based Operating Assets. This role reports to the Director, Operations Services and will be responsible for developing and administering the organization’s warranty program for equipment specific to various Venture Global LNG Facilities.

The candidate will be responsible for all aspects of the warranty program, utilizing a cross-functional leadership style working closely with internal teams such as Projects, Engineering, Operations, and Purchasing as well externally with OEMs who have supplied equipment and processes to Venture Global LNG’s project.  This role is based out of Lake Charles, Louisiana and has potential to support the various Venture Global LNG assets in Louisiana as those facilities become operational.  

. interactions include Louisiana and Houston-based team members, corporate team members, vendors, and contractors. The ability to effectively interface with the Arlington, VA, Houston, TX and Site Teams is a prerequisite. 

As such, the candidates shall have adequate technical & commercial aptitudes and be able to understand what constitutes legitimate warranty claims and technical issues faced by the Operating Assets.

Location:  Pointe Celeste,  LA (initial training at our Calcasieu Pass LNG Facility in Cameron, LA)

Responsibilities:

Executes and oversees warranty claims, from initiation to closeout

• Review warranty claim request to ensure criteria is met.
• Review technical justification for discrepancies.
• Request and review as found condition and historical documentation.
• Initiate, track, follow up, verify, and close warranty as necessary

• Applies knowledge of plant operations and maintenance to effectively conduct warranty related matters
• Interprets contract language to understand the Contractor’s and Vendor’s responsibilities related to equipment
• Guides the Operations team in properly managing equipment repairs and maintenance in accordance with Contract clauses, limiting Company’s exposure to additional costs
• Reviews and analyzes contract records to advice technical and Commercial SMEs to determine legitimacy of claims
• Coordinates clarifications and closure with contractors and OEMs on warranty related queries
• Supports integration of Company systems to track, monitor and control costs of warranty claims.
• Performs the warranty claims reporting. Creates and maintains database of all claims
• Prepares dashboard reports and recommendations for progressing warranty claims along with KPIs.
• Ensures accurate utilization of approved systems for document control and updates of warranty claims and repairs
• Coordinates and liaises with facilities, projects, and HQ for identifying, monitoring, and resolving warranty claims and associated conflict resolution and mediation
• Interfaces with legal counsels as appropriate
• Supports continuous improvement initiatives
• Performs additional assignments as required, for Operations Services support

Qualifications:

• 10+ years of Warranty or Maintenance experience in an operating facility (Instrument, Electrical or Mechanical disciplines) or Operations/Commissioning experience of responsibility in a similar scale LNG facility
• Experience with the implementation and end to end execution of a Warranty Program
• Ability to understand technical drawings, plant operations and maintenance processes and activities, plant equipment failure and troubleshooting mechanisms, across the facility and disciplines
• Excellent organization and planning skills, with ability to gather and summarize technical data, root cause analysis reports, etc. to identify path forward and utilize in claims
• Experience with complex claims and dispute resolution procedures required in the Oil & Gas sector.
• Knowledge of construction contract agreements and effective warranty claim processes required
• Knowledge of various methodologies for claims pricing and preparation
• Ability to identify contract specifications that allot risk and provide appropriate mitigation measures
• Ability to effectively communicate with external stakeholders such as vendors, subcontractors, and internal stakeholders such as operations, engineering, maintenance teams
• Project Management Tools including Microsoft Office Suite; Word, Excel, Project, and PowerPoint, SAP and CMMS

Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.