Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You’ll Do

The Co-op will work with the Office Experience team at the Advanced Capabilities Center- Boston (ACC-Boston). This role will provide hands-on experience in office management, customer service, and event coordination. The Co-op will play an integral role in delivering exceptional office experiences, managing the reception desk, and supporting the marketing and execution of internal events for staff. This is an excellent opportunity to develop professional skills in a collaborative, fast-paced environment while helping to enhance the workplace culture.

YOU’RE GOOD AT

The Office Experience & Events Intern plays an important role in contributing to the overall functioning of the office by providing local operations and project level support to the Senior Manager of Office Operations. Areas of support include but are not limited to, office-wide initiatives, planning and implementing company sponsored events such as the annual retreat, and other affiliation and knowledge events.

Events and Marketing Responsibilities

• Market internal events; create marketing communications consistent with BCG branding guidelines, track and report metrics
• Maintain intranet pages and microsites with the most up-to-date information.
• Create, track responses and analyze results for various surveys
• Provide support for office events, affiliation event planning/coordination
• Provide support for a variety of internal projects: maintain spreadsheets, create polished communications

Office Experience Responsibilities

• Answers telephone and directs calls promptly and professionally to appropriate destination
• Greets visitors in a professional and courteous manner and notifies pertinent individual of visitor arrivals
• Assist with desk/office placement for visitors
• Oversees the conference room booking as required
• Enters visitors in building security visitor database
• Assist in creating a positive, welcoming, and productive environment within the office.
• Coordinate the delivery and setup of office supplies and equipment, ensuring the smooth running of daily operations.
• Collaborate with facilities and other teams to address any office-related issues or requests.
• Assists with catering coordination for meetings as needed, establish and maintain relationships with food vendors
• Assist office experience team with other tasks including but not limited to snack/beverage replenishment, set up and breakdown of coffee bar areas, help ensure all conference rooms/workstations are tidy & stocked with proper supplies.

What You’ll Bring

• Highly detail-oriented, responsive, and able to meet deadlines
• Strong oral and written communication skills
• Willingness to actively think ahead and accept responsibility/take initiative
• Independent and structured work style; strong dedication and organizational talent
• Flexibility, resilience, reliability, and absolute trustworthiness
• Excellent written and spoken English
• Proficiency with Microsoft office suite, Salesforce Marketing Cloud, Slack, Trello
• Flexible team player; solid customer service orientation and qualities
• Ability to maintain confidentiality at all times and exhibit good judgment
• Ability to handle multiple projects simultaneously
• Must be currently enrolled in an accredited college/university degree program. Current college/university must have an existing co-op partnership with BCG’s Global Services organization and recognize full-time employment as academic credit that will be part of the student’s official transcript
• Must meet the co-op program eligibility requirements of the current college/university’s academic department and student must be approved by the college/university to participate in the co-op program
• Must be able to work full-time (40 hours/week) throughout the minimum duration of the co-op cycle (July - December)
• Must be authorized to work in the United States

Who You’ll Work With

You will work with the Office Experience team at the ACC – Boston office. 

Additional info

NOT HYBRID/REMOTE ROLE

You will be required to work onsite Mon-Fri

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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