Full-Time

Relationship Specialist

Posted on 9/10/2026

Deadline 9/10/27
Grow Financial Federal Credit Union

Grow Financial Federal Credit Union

201-500 employees

Credit union offering banking and loans

Compensation Overview

$21/hr

Tampa, FL, USA

In Person

Occasional travel between various Grow locations may be required.

Category
Finance & Banking (1)
Required Skills
Sales
Microsoft Windows
Customer Service

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Requirements
  • A high school diploma or equivalent is required.
  • Demonstrated customer service skills are required.
  • Demonstrated aptitude and desire for sales achievement and strong interpersonal skills in a team environment are required.
  • Basic math skills are required.
  • Excellent verbal communication is required.
  • The ability to see and hear, write and speak English is required.
  • The ability to type repetitive keystrokes is required.
  • The ability to sit or stand for extended periods is required.
  • The ability to occasionally move freely, including standing, stooping, walking, bending, pushing, and pulling, and lift up to 25 pounds without assistance or with reasonable accommodation is required.
  • Working knowledge of Windows-based personal computer products is required.
  • Flexible availability for Saturday coverage rotation is required.
Responsibilities
  • Process cash transactions.
  • Open deposit, savings, and credit card accounts.
  • Discuss loan and retirement products.
  • Build meaningful relationships with members to discover their needs.
  • Provide a high level of customer service and expertise.
  • Occasionally travel between various Grow locations.
  • Work in person at the company's retail stores.
Desired Qualifications
  • Bilingual English/Spanish ability is a plus.
Grow Financial Federal Credit Union

Grow Financial Federal Credit Union

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Grow Financial Federal Credit Union is a member-owned financial cooperative offering banking and financial services, including checking, savings, money market, health savings accounts, loans for homes, cars, and small businesses, and wealth management. Members access these products through branches, online and mobile banking, with rates and perks designed to help them grow financially over time. It differentiates itself with a relationship-based, family-friendly approach rooted in its community-focused origins since 1955. Its goal is to help members grow personally, professionally, and financially by delivering more value and a supportive banking experience.

Company Size

201-500

Company Stage

Grant

Total Funding

$2.5M

Headquarters

Tampa, Florida

Founded

1955

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Simplify Jobs

Simplify's Take

What believers are saying

  • January 2026 MANTL cuts account opening to five minutes online, improving conversion.
  • May 2025 instant payments via RTP and FedNow give members 24/7 real-time money movement.
  • March 2026 Top Workplace recognition helps recruiting before the Gasworx headquarters move.

What critics are saying

  • Gasworx headquarters relocation and mixed-use buildout expose operations to construction delays through 2027.
  • Aging ATM and ITM infrastructure forced the 2026 NCR Atleos overhaul, signaling technical debt.
  • Tampa Bay hurricane concentration creates recurring disaster losses that can hit capital and member trust.

What makes Grow Financial Federal Credit Union unique

  • Member-owned structure lets Grow price deposit and lending products below shareholder banks.
  • Nearly 300,000 members across 26 stores gives local density in Florida and South Carolina.
  • 2026 MANTL and 2025 Alacriti integrations show disciplined modernization, not a fintech science project.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Volunteer Days

401(k) Company Match

Tuition Reimbursement

Flexible Work Hours

Company News

PR Newswire
May 29th, 2025
Grow Financial Federal Credit Union Partners With Alacriti To Launch Instant Payments

Grow Financial Federal Credit Union partners with Alacriti to launch instant payments.

City of Tampa
Mar 14th, 2025
River O' Green Festival & St. Patrick's Day Parade

The 2025 River O' Green Festival presented by Grow Financial will be hosted in Curtis Hixon Park on March 15 from 11 am - 6 pm, featuring live performances (music, poetry, and the Finnegan Irish Dance Academy), Irish-themed bites and drinks from several food and beverage vendors, contests, prizes, and more.

PR Newswire
Feb 14th, 2025
Grow Financial Pledges $1 Million To Support Hurricane Recovery Efforts

TAMPA, Fla., Feb. 14, 2025 /PRNewswire/ -- In response to the devastating impacts of Hurricanes Helene and Milton, Grow Financial Federal Credit Union has committed $1,000,000 to help Tampa Bay communities recover and rebuild. This donation will support two local organizations, Feeding Tampa Bay and the University Area Community Development Corporation (UACDC), ensuring both immediate relief and long-term recovery for those most affected."As a financial institution rooted in Tampa Bay, we believe in stepping up for our community when it matters most," said Chantel Negron, AVP of Community Development at Grow Financial. "In November, we made the decision to partner with two trusted organizations positioned to provide critical assistance during the ongoing recovery efforts: Feeding Tampa Bay and UACDC. We are committed to making a lasting impact on the lives of those affected by the hurricanes."$750,000 to Feeding Tampa BayThe partnership between Grow Financial and Feeding Tampa Bay is focused on both urgent relief and long-term stability. Feeding Tampa Bay, a leading force in disaster relief and food security, is putting the $750,000 donation to work in critical areas for families facing ongoing challenges — meals, housing assistance, essential appliances, transportation, clothing and ongoing recovery support.$250,000 to UACDCThe UACDC received $250,000 to aid families in one of Tampa's hardest-hit areas

PYMNTS
Apr 9th, 2024
Ncr Atelos And Arizona Financial Cu Team On Self-Service Banking

Arizona Financial Credit Union (AZFCU) has launched a partnership with retail banking firm NCR Atleos. According to a Tuesday (April 9) news release, AZFCU has picked Atleos’ ATM as a Service (ATMaaS) offering to boost operational efficiencies within its self-service banking channel. “As many of the credit union’s ATMs were reaching end of life, AZFCU evaluated how to provide strong self-service experiences while supporting ongoing growth now and into the future,” the release said

PYMNTS
Feb 13th, 2024
American Express Taps Ncr Atleos For Surcharge-Free Atm Access

American Express has selected NCR Atleos’ Allpoint ATM Network to deliver surcharge-free cash access in the United States to its business and consumer checking customers.By leveraging the network, American Express will enable these customers to access more than 40,000 surcharge-free ATMs located in trusted retail locations, NCR Atleos said in a Tuesday (Feb. 13) press release. This offering will be launched later this year.The American Express brand will be featured prominently during each transaction at these Allpoint ATMs, according to the release.“Our network powers digital banking leaders such as American Express with the physical endpoints their customers expect and demand,” Diego Navarrete, executive vice president, global sales at NCR Atleos, said in the release. “We look forward to serving more digitally native customers at our Allpoint ATMs.”The Allpoint Network is the world’s largest independently owned retail ATM network, according to the release.NCR Atleos was formed in October when technology services company NCR divided into two independent, publicly traded companies: NCR Voyix, focused on digital commerce, and NCR Atleos, focused on ATMs.The new partnership with American Express is the latest of several new collaborations for NCR Atleos.In January, Grow Financial Federal Credit Union tapped NCR Atleos to enhance its self-service banking offerings by updating the credit union’s aging ATM infrastructure and expanding its interactive teller machine (ITM) footprint.In November, NCR Atleos partnered with software firm BHMI to offer a real-time payment solution with back-office functions. In this collaboration, NCR Atleos will resell BHMI’s Concourse Financial Software Suite, which offers features like settlement, reconciliation, disputes management and fees processing.Also in November, British retailer Asda picked NCR Atleos to bring new ATMs to more than 600 of its stores.“Allowing simple access to cash and more services in the future is a top priority for us,” Neil Foster, head of Asda Money, said at the time. “We’re really excited about the Atleos vision on how to quickly introduce new innovation to further support our customers.”