Full-Time

Event Staff

Confirmed live in the last 24 hours

ASM Global

ASM Global

1,001-5,000 employees

Manages venues and produces live events

No salary listed

Entry, Junior

Alexandria, LA, USA

Category
Customer Experience & Support
Customer Experience
Customer Support
Required Skills
Customer Service
Requirements
  • At least 18 years of age.
  • Must have the ability to read, write and understand English in a working environment.
  • Friendly, outgoing personality.
  • Ability to take direction well and work well with others.
  • Must maintain a neat, well-groomed appearance that conveys professionalism at all times.
Responsibilities
  • Greet guests with a smile as they enter the Rapides Parish Coliseum.
  • Scan tickets and ensure all guests have a proper ticket/credential.
  • Provide guests with friendly and accurate directions.
  • Check tickets for guests attempting to access their section and assist them in locating their seat.
  • Direct guests to other services around the facility, including restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Coordinator.
  • Responsible for maintaining a fun, friendly, and safe environment in assigned sections.
  • Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure.
  • Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees.
  • Follow all operating policies and procedures at all times.
  • Perform searches of bags to eliminate restricted and unauthorized items.
  • Be dependable and able to work scheduled shifts, extended or irregular hours including nights, weekends, and holidays as needed.
  • Assist guests with answering any event or facility related questions.
  • Assist with last minute pre-event needs, such as setting-up, decorating, finding materials, etc.
  • Provide special accommodations for wheelchairs and other disabled patrons, senior citizens, students and groups.
  • Act as a parking attendant, watching over lot to ensure security.
  • Forward complaints to supervisor or Event Coordinator as applicable.
  • Keep aisles, concourses, and stairs clear of guests while event is in progress.
  • Report suspicious activities and persons.
  • Watch for irregularities, such as security breaches at credential checkpoints, recognize facility and safety hazards, respond to emergency situations and help prepare building for opening.

ASM Global manages and produces live events at over 400 venues worldwide, including stadiums, arenas, convention centers, and theaters. They host more than 20,000 events each year, attracting around 164 million guests. Their operations focus on maximizing value and profitability for venue owners through data-driven marketing and content programming. ASM Global stands out from competitors by not only delivering exceptional event experiences but also by actively investing in communities and promoting environmental sustainability through initiatives like ASM Global Acts. Their goal is to lead the venue management industry while fostering social equity and sustainability.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Los Angeles, California

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased focus on sustainability in event management is a key differentiator for ASM Global.
  • The integration of AI-driven analytics enhances customer experience and operational efficiency.
  • The rise of hybrid events offers new opportunities for ASM Global to expand its offerings.

What critics are saying

  • Increased competition from emerging venue management companies threatens ASM Global's market share.
  • Recent layoffs in Dubuque may indicate financial instability within ASM Global.
  • Departure of key personnel could impact ASM Global's marketing strategies and institutional knowledge.

What makes ASM Global unique

  • ASM Global is the world's leading producer of entertainment experiences and venue management.
  • The company has a strong global presence with operations in multiple regions.
  • ASM Global's partnerships enhance fan experiences, as seen with Virginia Commonwealth University.

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Benefits

Flexible Work Hours

Company News

Kongres Magazine
May 8th, 2025
ICC Sydney appoints Marc Singerling as new Director of Event Delivery

International Convention Centre Sydney (ICC Sydney), managed by ASM Global, has announced the promotion of Marc Singerling to the role of Director of Event Delivery.

Legends
Apr 17th, 2025
PRESS RELEASE: ASM Global and Virginia Commonwealth University Partner to Enhance Fan Experience at the Stuart C. Siegel Center

Virginia Commonwealth University (VCU) has partnered with the world's No. 1 development and full-service venue company, ASM Global, which will assume the management and operation of Special Events at the Stuart C. Siegel Center on July 1, 2025.

Pollstar
Apr 3rd, 2025
ASM Global Hires Rodney Faulk As GM Of Duke Energy Convention Center

ASM Global has named Rodney Faulk as general manager of Cincinnati's Duke Energy Convention Center, a role in which the industry veteran will oversee the reopening of the renovated and expanded venue.

KCRG
Apr 3rd, 2025
ASM Global laying off 160 in Dubuque

DUBUQUE, Iowa (KCRG) - ASM Global will lay off 160 workers in Dubuque, according to Iowa WARN.

Music Week
Apr 2nd, 2025
Legends and ASM Global promotes James Harrison to vice president of programming, UK & Europe

Legends and ASM Global have promoted James Harrison to vice president of programming, UK and Europe.