Sales Associate

Overview

Do you have a passion for Tech?Samsung and OSL have teamed up to operate the Samsung Experience Stores across Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere.

Who are we?OSL is a dynamic, inclusive people-first company providing outsourced sales solutions for some of North America’s biggest Fortune 500 companies. We believe in great people doing greater things, every day. We are also the proud winner of Canada’s Best Managed Companies two years in a row.

We’re looking for passionate, driven people who are excited about working for a premium brand such as Samsung. You’ll have the opportunity to become a world-leading expert in a cutting-edge industry. How cool is that?

Here’s where you come in…You’re part tech guru and part sales ninja. You’re hungry to sell and all about awesome customer service. Of course, you’ll be asked to meet business objectives, and be a strong ambassador the Samsung Brand. You’re passionate and want to sharpen your skills and grow along with us in a fast, fun, high-energy work environment. Good thing you’re also an outgoing personality who plays well with others…we’re all about family.

A day in the life of a Sales Associate:

• Reporting to the Store Manager, the Sales Associate will generate and promote sales of wireless devices, tablets, wearables, home automation and televisions, accessories and services, while acting as a brand ambassador for Samsung
• Demonstrate excellence in customer service and build relationships by maintaining advanced knowledge of all Samsung products and services and educating consumers on how to use Samsung products effectively
• Uncover customer needs through skilled questions, perception, and empathy while enthusiastically enlightening them on the Samsung ecosystem​
• Knowledgeable about store design in order to guide customers with ease through their Samsung experience ​

 Good thing you have what it takes:

• Minimum 2 years of retail experience, ideally with luxury brands
• Will embody the Samsung brand in every interaction with customers and genuinely care about their individual needs
• Must have high level of interpersonal, communication and presentation skills to work with others
• Detail-oriented and results-focused individual with a proven ability to manage multiple priorities with a sense of urgency
• Effective decision-maker and problem-solver with strong customer service orientation
• Ability to drive sales and offer excellent service while achieving store standards
• Flexible to work beyond traditional business hours, holidays, evenings and weekend periods, based on retail business needs as they arise

What’s in it for You?

• Base hourly rate of $18.25/hr plus industry-leading commission structure; we will identify and reward commitment to excellence in service and sales ​
• Expect to earn between $50,000 - $60,000 annually
• Exciting incentive programs ​
• Comprehensive health and dental plans
• Discounts on the newest wireless technology​
• Great employee referral program​
• Ongoing continuous training (online and in classroom) to support your personal and professional development​
• Local, regional, and national career growth opportunities 

Job Status

• This position is for an active vacancy in the Metropolis at Metrotown Samsung Experience Store.

If this sounds like you and you’re excited to be a member of our team, please apply now. 

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at [email protected].