Warehouse Fulfillment Supervisor

About Pestie

Pestie is on a mission to revolutionize the pest control industry. We make it ridiculously easy for homeowners to keep bugs out—without the hassle, hidden fees, or high costs of traditional pest control services. Our smart, science-backed approach delivers professional-grade pest protection straight to customers’ doors, making DIY pest control more effective and convenient than ever.

We’re a fast-growing, ambitious team that thrives on innovation, data-driven decision-making, and a customer-first mindset. At Pestie, you won’t just have a job—you’ll have the opportunity to make a real impact, solve exciting challenges, and grow alongside a company that’s shaking up an outdated industry.

We believe in hiring smart, passionate people and giving them the freedom to do their best work. If you’re looking for a place where you can challenge yourself, contribute meaningfully, and be part of a team that’s building something special, we’d love to hear from you!

About the Role

We are looking for a Supervisor to lead one of our three fulfillment departments (FAK/RAK, UYAK, or Material Handling). This role owns daily performance in its area, productivity, accuracy, safety, and service levels, by planning and assigning labor, managing workflow, and developing the team. Supervisors provide day-to-day leadership on the floor and report to the Director of Fulfillment.

What You'll Do

• Own daily operations for your department, including productivity, accuracy, and safety
• Plan and assign labor across tasks to meet the day’s demand, and adjust in real time
• Monitor department KPIs, throughput, order accuracy, and on-time completion, and use reporting to drive improvements
• Coach, develop, and evaluate your team; handle feedback and accountability
• Ensure compliance with OSHA, safety, quality, and operational standards
• Coordinate with the other two departments and with the Director of Fulfillment
• Assist with onboarding and employee development for your area
• Identify bottlenecks and drive process improvement

What We're Looking For

• 3+ years of warehouse, fulfillment, or logistics experience
• Previous leadership or supervisory experience preferred
• Strong organizational and problem-solving skills
• Experience using a WMS and operational reporting tools
• Familiarity with OSHA and warehouse safety standards
• Ability to prioritize and adapt in a fast-paced, changing environment
• Strong communication and attention to detail

Soft Skills We Value

• Coaches and develops the team
• Gives direct, constructive feedback, including hard messages
• Makes sound decisions under pressure
• Resolves conflict fairly
• Stays composed and steady when the floor is stressed
• Builds a positive, accountable team culture
• Communicates well with the Director and across departments

Why This Role Matters

• Supervisors turn the day’s demand into an executable plan and keep it on track
• They develop the next generation of the fulfillment team
• They have a direct impact on productivity, accuracy, and customer satisfaction

Physical Requirements

• Ability to stand, walk, bend, and lift up to 50 pounds throughout the workday
• Comfortable working in a warehouse environment