Full-Time
Member Advocate
Posted on 10/31/2025
Vheda Health
51-200 employees
Digital chronic condition management with coaching
No salary listed
Remote in USA
Remote
 Medical, Clinical & Veterinary (1) |
|---|
- Proficiency with technology/computers in web-based applications.
- Ability to work closely with member and care team.
- Ability to effectively communicate with team, members, and support persons.
- Ability to display exceptional interpersonal, organization and communication skills, while showing compassion and empathy.
- Ability to work with diverse populations.
- Maintain knowledge, and use critical thinking to effectively triage, delegate, identify risks and close gaps in care.
- Contact members who may have out-of-range vital signs or device readings.
- Assess potential immediate health needs to determine urgency, remind members of available resources, delegate to higher level of care if indicated, and document all conversations.
- Receive data in “real time” through remote patient monitoring devices. You will be fully supported by our online platform, including data and technology that ensures the highest care plan adherence.
- Provide telephonic consultation to assigned patient cohorts to triage and assess for disposition.
- Consult with individual members who are non-compliant, with a focus on reengagement.
- Collaborate with clinical services, health coaching, and member support teams to coordinate services for assigned patient cohorts.
- Develop, communicate, and maintain strong working relationships with clinical services team, providing support and consultation, as needed.
- Facilitate and/or delegate patient education in support of standards of care and best practices related to health conditions using the most appropriate modality for the member.
- Coordinate member education in support of standards of care and best practices related to health issue using the most appropriate modality for the member.
- Assist members with mobile care management devices and maximize member access to available resources.
- Convey general knowledge of chronic disease management and progression (Diabetes, Hypertension, Congestive Heart Failure, Asthma, COPD, Weight Management, Mental/Behavioral Health).
- Support activities related to HEDIS and/or NCQA communication and measures.
- Care team telephonic outreach with provider and/or provider with member.
- Maintain Medicaid and/or Medicare knowledge.
Vheda Health builds digital chronic condition management programs for high-risk populations such as Medicaid and Medicare beneficiaries and employer groups. Its offerings combine custom mobile devices, connected monitoring devices, and personalized coaching to support patients with conditions like asthma, COPD, congestive heart failure, hypertension, and diabetes. The product works by delivering remote monitoring and guidance through a mobile-enabled platform and devices, aligning clinical strategies with ongoing coaching to improve engagement and adherence while aiming to reduce hospitalizations. The company differentiates itself by blending technology with human support, focusing on high-risk cohorts, and delivering integrated solutions through partnerships with healthcare providers and employers. Its goal is to improve patient care, boost compliance, and increase accessibility, ultimately leading to better health outcomes and fewer acute care events.
Company Size
51-200
Company Stage
Early VC
Total Funding
$2.9M
Headquarters
Columbia, South Carolina
Founded
2013
Simplify's Take
What believers are saying
- Achieved over 1,000% revenue growth since 2021 from partnerships.
- PA Health & Wellness partnered August 26, 2025, expanding virtual care.
- Ken Goulet joined board October 2024, adding health plan scaling expertise.
What critics are saying
- Ken Goulet serves on competitor OnMed's board, leaking strategies now.
- Centene builds Be Well tool, terminates Vheda contracts in 6-12 months.
- Medicaid disenrolls 15-20 million members through 2026, shrinking revenue.
What makes Vheda Health unique
- Vheda Health provides iPhones and biometric devices for real-time monitoring.
- Combines human coaching with AI for 84% Medicaid compliance rates.
- Manages multiple comorbidities like asthma, COPD, and diabetes scalably.
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Benefits
Health Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Paid Holidays
Growth & Insights and Company News
6 month growth
↓ -8%1 year growth
↓ -7%2 year growth
↓ -10%Vheda Health ranked #10 on Fast Company's 2026 Most Innovative Companies list. Tuesday, 24 March 2026 07:30 AM Awards. Vheda Health ranks No. 10 in the Healthcare category on Fast Company's 2026 Most Innovative Companies list, joining the ranks of Google, Nvidia, Adidas, Walmart, and more. COLUMBIA, MD / ACCESS Newswire / March 24, 2026 / Vheda Health has been named to Fast Company's 2026 list of the World's Most Innovative Companies, landing at No. 10 in the Healthcare category. This year's list shines a spotlight on businesses that are shaping industry and culture through their innovations. Alongside the World's 50 Most Innovative Companies, Fast Company recognizes 720 honorees across 59 sectors and regions. This award celebrates the story of a vision that began in 2013, focused on creating the best healthcare experience that empowers people to live their best lives.(TM) For more than 12 years, Vheda Health's leadership in virtual health engagement has prioritized access to care and health equity for underserved communities. Vheda Health is humbled to be among the most trusted government payor partners with the best outcomes and analytics engine for Medicaid, Medicare, and Special Needs Plans (SNP), delivering 80%+ engagement and 3:1 ROI. This year's Fast Company list celebrates organizations thriving through economic challenges, rapid innovation, and evolving healthcare demands. Vheda Health's recognition reflects our relentless focus on decreasing medical costs, increasing health equity, and improving quality & clinical outcomes for Medicaid, Medicare, Special Needs Plans (SNP), and Marketplace populations nationwide. "Today is a humbling day for Vheda. We started this company because of a deep conviction that everyone deserves access to care. Our deepest thank you to our health plan partners, our Vhedlers, and of course, our members for your trust and collaboration every step of the way," said Shameet Luhar, CEO of Vheda Health. "We wake up every day because of you! At Vheda Health, we're committed to accelerating health equity for everyone by providing simple access to care from anywhere." The World's Most Innovative Companies is Fast Company's hallmark franchise and one of its most anticipated editorial efforts of the year. To determine honorees, Fast Company's editors and writers review companies driving progress around the world and across industries, evaluating thousands of submissions through a competitive application process. The result is a globe-spanning guide to innovation today, from early-stage startups to some of the most valuable companies in the world. "Our list of the Most Innovative Companies is about spotlighting organizations that don't just adapt to change-they drive it," said Brendan Vaughan, editor-in-chief of Fast Company. "The companies we honor this year are redefining what leadership looks like in 2026, pairing bold ideas with measurable impact and turning breakthrough innovation into real-world value. They are setting the pace for their industries and offering a blueprint for what sustained innovation can achieve." The full list of Fast Company's Most Innovative Companies honorees can now be found at fastcompany.com. It will also be available on newsstands beginning March 31, 2026. Fast Company will host the Most Innovative Companies Summit and Gala for honorees on May 19 in New York City. The summit features a day of inspiring content, followed by a creative black-tie gala including networking, a seated dinner, and an honoree presentation. Vheda Health is an outcomes & analytics company that partners with Medicaid, Medicare & SNP health plans to reduce avoidable medical spend by driving measurable reductions in emergency room utilization and inpatient admissions. With more than 12 years of experience, Vheda identifies high-risk members, engages them continuously, and intervenes early to prevent costly events, delivering 80%+ member engagement and an average 3:1 return on investment. Vheda supports a range of high-impact use cases, including chronic conditions, behavioral health, and maternity, with a scalable, closed-loop care model designed to improve outcomes while lowering total cost of care. The most trusted government payors partner with Vheda Health to create the best healthcare experience that empowers people to live their best life. For more information, please visit vheda.com or follow us on LinkedIn. ABOUT FAST COMPANY Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with fellow business publication Inc. For more information, please visit fastcompany.com. Media Contact Kerry Lee Perry Chief Marketing Officer Vheda Health [email protected] 404-849-1380
Vheda Health named a 2025 Top Workplace in metro area by the Baltimore Sun. Press Release - Dec 9, 2025 08:00 EST COLUMBIA, Md., December 9, 2025 (Newswire.com) - Vheda Health has been awarded a Top Workplaces 2025 honor by Baltimore Sun Top Workplaces 2025. This list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage LLC. The confidential survey uniquely measures the employee experience and its component themes, including employees feeling Respected & Supported, Enabled to Grow, and Empowered to Execute, to name a few. "Vheda is honored to be recognized by the Baltimore Sun as a 2025 Top Workplace. This award underscores our company's unwavering focus on developing an empowering culture our employees, clients, and members can be proud of." said Shameet Luhar, CEO and Co-Founder. This recognition celebrates the hard work of our team of Vhedlers, who wake up every day with a laser focus on our vision of "creating the best healthcare experience that empowers people to live their best lives.(TM) For more than 12 years, Vheda Health has been a pioneering leader in virtual health engagement for health plans managing underserved populations, with turnkey chronic care, behavioral health, and maternal health programs that accelerate health equity for everyone by providing simple access to care from anywhere.(TM) "Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees," said Eric Rubino, Energage CEO. "That's something to be proud of. In today's market, leaders must ensure they're allowing employees to have a voice and be heard. That's paramount. Top Workplaces do this, and it pays dividends." Vheda Health is the leader in virtual health engagement for health plans supporting underserved populations. With over a decade of experience, our turnkey chronic care, behavioral health, and maternal health programs create a digital extension to health plans that delivers an outstanding 84% member engagement and an average 3:1 return on investment. The most trusted government payors partner with Vheda Health to create the best healthcare experience that empowers people to live their best life. For more information, please visit vheda.com or follow us on LinkedIn. Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 18 years of culture research and the results from 27 million employees surveyed across more than 70,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com. Kerry Lee Perry Chief Marketing Officer Vheda Health [email protected] 4048491380
Mechanicsburg PA, August 26, 2025 - PA Health & Wellness, a company of Centene Corporation, has today announced a partnership with Vheda Health, a leader in virtual health engagement for underserved populations.
NEW YORK, August 12, 2025 - Inc., the leading media brand and playbook for the entrepreneurs and business leaders shaping its future, today announced that Vheda Health is No. 662 on the annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America.
Des Moines, IA, July 15, 2025 - Iowa Total Care has announced a partnership with Vheda Health in support of enhanced access to care for those living with conditions such as diabetes and hypertension.