Mid-Market Account Manager @ Filevine

About Filevine:

Filevine is changing the way legal work gets done for law practitioners and their clients. As the leading legal operating system, Filevine is dedicated to empowering organizations with tools to simplify and elevate complex, high-stakes legal work. Powering everything from document and case management to timekeeping, billing and business analytics, over 3,400 law firms and legal teams use Filevine daily to deliver excellence.

2023 was a groundbreaking year for Filevine, as we launched a suite of AI-powered features that are transforming the legal industry.

- LeadsAI helps law firms evaluate cases faster, analyze client sentiment, identify potential problems, and predict case success.

- DemandsAI is an AI-driven demand letter generation solution that helps law firms prepare demand letters more quickly and accurately.

- ImmigrationAI streamlines the immigration process by automating tasks, reducing errors, and ensuring accuracy.

- AI Fields is a powerful tool that can enhance legal work by minimizing manual tasks, facilitating fact-checking, and quickly answering complex queries.

With these groundbreaking AI features, Filevine is empowering law firms and legal teams to deliver excellence to their clients with unprecedented speed and efficiency.

About the Role:

The Account Manager is responsible for managing both current accounts and driving additional revenue. The individual is a quota-carrying contributor who works with existing customers in upsells and cross-sells.

Major Job Functions

Own and manage a book of business
Ensure clients are happy and no hurdles exist to ensure renewal
Upsell and cross-sells; prospect into current accounts to find additional product opportunities
Build relationships between customers and support team
Demonstrate ability to earn business by conveying the value props of Filevine
Be proficient using a CRM to manage your pipeline. Be willing to learn Filevine sales process, and leverage it to manage your business, and increase your effectiveness as an Account Manager
Develop sales strategies to increase client pipeline
Consistently meet / exceed sales quotas within predetermined time frame
Report on activity and performance metrics

Requirements

1-3+ years Sales experience
Consistent, demonstrable record of achieving quota / objectives
Hunger to join an upstart company, work hard and do great things
Solid written and verbal communication, organizational and time management skills
Excellent presentation and listening skills
In Office Position

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Ergonomic and height-adjustable workstations for onsite employees

- Opportunity to learn from a dedicated leadership team

- Weekly Taco Lunches in the summer/fall/spring for onsite employees

- Centrally located open office building in Sugar House

- Flexible hybrid work schedules depending on the department with some departments offering fully remote positions in the United States (R&D)

- Top-of-the-line company swag

Major Job Functions

Requirements

6 month growth

1 year growth

2 year growth

Benefits