Compliance and Student Services Coordinator

The Opportunity

The Compliance and Student Services Coordinator supports athletic compliance by ensuring NCAA and Ivy League regulations are followed across Cornell's 37 varsity athletic programs. The role supports recruiting, eligibility, reporting, and compliance processes while collaborating with coaches and staff to maintain institutional compliance. It also provides administrative and logistical support for student-athlete support services, including facilitation of financial assistance, academic resources, and event coordination, helping foster a positive student-athlete experience.

About Student & Campus Life

Student & Campus Life (SCL) supports Cornell students' academic, personal, and social development by providing a wide range of programs and services. The division includes experts in student affairs who oversee areas such as health and wellbeing, residential life, dining, recreation, career services, and student organizations. SCL serves approximately 25,000 undergraduate, graduate, and professional students across multiple U.S. and international campuses.

Key Responsibilities

• Coordinate athletic compliance processes to ensure adherence to NCAA and Ivy League regulations across 37 varsity athletic programs.
• Manage official recruiting visit procedures, including eligibility verification, compliance review, documentation, and expense reconciliation for approximately 400 official visits annually.
• Review and approve recruiting and travel expense reports to ensure compliance with NCAA, Ivy League, and university policies.
• Monitor recruiting activities, student-athlete eligibility, NCAA Eligibility Center records, and Countable Athletically Related Activities (CARA), providing guidance and follow-up with coaching staff.
• Assist with medical hardship waivers, Ivy League non-participation waivers, fifth-year eligibility requests, transfer documentation, and required NCAA/Ivy League reporting.
• Support rules education initiatives by assisting with compliance training and communication for coaches, student-athletes, staff, and alumni.
• Process student-athlete financial assistance and reimbursement requests through the Student-Athlete Assistance Fund (SAAF) and Student-Athlete Opportunity Fund (SAOF).
• Coordinate student-athlete support services, including tutor hiring and assignments, loaner laptop management, and academic resource administration.
• Plan and support student-athlete programs, events, and meetings by coordinating logistics, scheduling facilities, ordering supplies, and arranging audiovisual needs.
• Provide administrative support to senior athletics leadership across compliance, student services, athletic training, strength and conditioning, and student-athlete wellbeing initiatives.
• Serve as the primary administrative contact for facility operations, managing front-office functions, visitor assistance, and day-to-day building operations.

What We Need

For further consideration, please submit a resume and cover letter.

• Associate's degree with at least two years of relevant administrative or related experience, or an equivalent combination of education and experience.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Zoom, database management systems, and other web-based technologies.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, and resolve issues with discretion and professionalism.
• Strong organizational, interpersonal, and written and verbal communication skills, with the ability to prioritize and manage multiple responsibilities.
• Proven ability to work effectively both independently and collaboratively in a fast-paced, team-oriented environment.
• Experience modeling values that support inclusion, belonging, and wellbeing.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members. 

If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t.

• Experience with or in a collegiate athletics environment, preferably Division I.
• Familiarity with Teamworks software (HUB, Compliance & Recruiting, Influencer, etc.) and NCAA application software (NCAA Eligibility Center, transfer portal, LSDBi).

Success in this role includes:  

• Regularly utilize strong organizational skills, demonstrating attention to detail to ensure efficiency, and prioritize appropriately, in an ever-changing environment that requires constant learning
• Ability to depict a friendly, collaborative and positive attitude which allows for a strong service-oriented approach and the ability to cultivate effective working relationships.
• Being comfortable problem solving and making decisions independently while maintaining professional discretion when handling confidential and sensitive information
• Deliver well-developed written and verbal communications to all levels of staff, partners and customers.

This is a full-time (39 hours/week) endowed position that is based in Ithaca, NY and fully on-site. Core hours are Monday to Friday, 8am to 4:30pm. The final schedule will be established in collaboration with the supervisor.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.

• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell Total Rewards | Working at Cornell.

Visa sponsorship is not available for this position.

University Job Title:

Administrative Asst IV

Job Family:

Administration

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$26.41 - $30.69

Remote Option Availability:

Onsite

Company:

Endowed

Contact Name:

Keionda Lewis

Contact Email:

[email protected]

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected].

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at [email protected].

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing [email protected].

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EEO Statement:

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

2026-07-15