Facebook pixel

Engagement Manager
French Speaking
Posted on 6/28/2022
Remote • United Kingdom
Experience Level
Desired Skills
  • Customer requirements analysis
  • Customer solution design
  • Assistance with detailed design specification
  • Present Professional Services offerings and methodology to prospective customers
  • Services cost estimation Produce Statements of Work (SOW)Assist Sales with RFP responses including descriptive narration and Project Plans
  • Represent the PS team in the sales cycle, providing application knowledge and skills where necessary
  • Ensure seamless transition between the 8x8 teams: Sales, PS, Support and Customer Success
  • Must be fluent in French, ideally 1st language
  • Solid experience in customer solution design, services estimation and writing SOW's, preferably in the unified communications/contact center space
  • Able to travel to France once a month to attend Sales meetings when required
  • Strong customer management and business consultancy skills
  • Strong presentation and interpersonal skills
  • Experience with Cloud telephony and contact center applications and solution design
  • Able to consult with and negotiate with C-level executives
  • A strong sense of customers' business objectives and excellent project management skills
  • The ability to articulate value, work within project structures and timelines, inspire and sell the future of SaaS
  • The ability to identify how 8x8 solutions can be applied to support the achievement of a company's strategic business goals, while keeping to a project scope and time frame as a trusted business adviser and coach
  • Excellent interpersonal skills, be a strong communicator, organised and analytical with the ability to work well under pressure
  • Experience with business systems such as Salesforce/Kimble

1,001-5,000 employees

Voice over IP
Company Overview
8x8's mission is not only to accelerate how businesses work, connect, and communicate but to be thoughtful about the impact they make on their shareholders, customers, their people and the planet.