What you will do:

We are looking for a motivated Business Analyst with product analytics experience that is passionate about understanding online user behaviour combined with a strong business sense. You will not only delve into user behaviour but also play a pivotal role in shaping strategies, influencing product decisions, and driving business performance at Skyscanner. Additionally, you will educate product teams and empower them with self-serve capabilities to expedite decision-making processes and improve overall efficiency.

• Present Business Performance to senior management, connecting the dots across various flight areas, and summarizing product updates to understand their impact on overall business performance
• Proactively identify opportunities to enhance user experience within designated Product areas through insightful analysis, working in tandem with User Research and Design
• Actively contribute to building an increasingly data-driven, user-centric culture across
  the company
• Collaborate with the experimentation squad to improve the experimentation platform and streamline processes, fostering a culture of experimentation and accelerating decision-making to drive business growth
• Oversee the design and execution of A/B tests, ensuring accurate decision-making and knowledge sharing
• Define key success metrics and targets across the user journey, implementing robust reporting solutions
• Provide training to Product team members for self-service data access and analysis for routine use cases.
• Craft and develop dashboard and data visualisations to monitor product
  performance and user behaviour
• Define and build datasets for analytics

Who you are:

• You have worked 5+ years in a product analytics role with a track record of influencing Product decisions and roadmaps with actionable user insights
• You excel at communicating findings as clear narratives to stakeholders at all levels of the business 
• You can analyse large amounts of data using programming languages such as SQL or Python
• You have strong data visualisation skills and experience with analytical platforms such as Tableau.
• You have statistical competence (such as Experimental design, A/B testing, Regression Modelling, etc)
• You enjoy working in a dynamic and constantly evolving environment with teammates from a variety of disciplines
• You can manage multiple stakeholders and priorities
• You collaborate to identify and scope out new opportunities to positively impact Skyscanner’s product and vision
• You’re skilled in tackling loosely defined challenges, working both independently and as part of a cross-functional team.

Bonus points for:

• Experience with Python or PySpark for data analysis
• Experience of App/Web analytics in the e-commerce sector
• Experience with a web-based platform for working with Spark such as Databricks

What you can expect:

• An encouraging, trusting and open working environment - we’re in this together.
• A place where your work will be valued and utilised to improve our user experience – being traveller-centric is part of our DNA and there is a real thirst for understanding user behaviours and needs.
• An environment of continuous improvement where we optimise for impact and velocity – we love new perspectives and challenges, and we’re constantly experimenting and optimising solutions.
• The opportunity to work alongside and learn from other talented Analysts, Data Scientists, User Researchers, Product Managers, Designers and other colleagues to grow your career.

You’ll join a brilliantly diverse group from all corners of the world. After all, travel is about finding fresh opinions and experiencing new people and cultures – and Skyscanner is strongest when our teams are both inclusive and diverse. We recognise and challenge everyday biases, remove obstacles to inclusion and ensure all our people can thrive and be themselves.

#LI-RW1