Custom Software Engineering Manager

Skill required: Marketing Operations - Marketing Automation & Technology Execution
Designation: Custom Software Engineering Manager
Qualifications:Any Graduation
Years of Experience:7 to 10 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? "Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. "
What are we looking for? "•VBOUT Expertise: In-depth knowledge and hands-on experience in configuring and utilizing VBOUT tools and features, including Journey Builder, Automation Studio, Email Studio, Content Builder, and Audience Builder. •Marketing Automation Experience: Proven track record of successfully implementing and managing marketing automation campaigns, including audience segmentation, journey creation, and analytics. •CRM Integration: Experience in integrating VBOUT with CRM systems (e.g., Salesforce, Microsoft Dynamics) to ensure seamless data flow. • SQL: Proficiency in SQL to customize email content, create complex data filters, and perform advanced data manipulations. •Problem-Solving: Ability to analyze complex technical issues, identify root causes, and propose effective solutions. •Communication Skills: Excellent communication and interpersonal skills to collaborate with marketing teams, IT, and other stakeholders. •API Integrations: Understanding of API integration concepts to facilitate data exchange between VBOUT and other platforms. •Data Analysis and Reporting: Proficiency in data analysis and reporting tools (e.g., Tableau, Power BI) to extract insights and present performance reports. •Agile Methodology: Familiarity with Agile project management methodologies to drive projects efficiently. •Personalization and Segmentation: Experience in creating personalized customer experiences through advanced segmentation strategies."
Roles and Responsibilities: "•Marketing Automation Strategy execution: •Collaborate with marketing teams and project managers to understand business requirements and develop comprehensive execution/workflow for marketing automation strategies using VBOUT. Technical Leadership: •Lead a team of VBOUT developers and SMEs, providing technical guidance, support, and mentoring. Facilitate technical decision-making and ensure adherence to best practices and standards. VBOUT Implementation: •Design, configure, and implement various components of VBOUT, including journeys, automation workflows, email templates, landing pages, and data extensions, while ensuring scalability and maintainability. Integration and Data Management: Oversee data integration between VBOUT and other systems (e.g., CRM, CMS) to enable seamless data flow for personalized and targeted marketing campaigns. Campaign Execution: •Collaborate with marketing teams to execute and optimize marketing campaigns, ensuring they are delivered effectively, on time, and meeting the desired outcomes. HTML Coding: •Create, modify, and test HTML templates and email content in Marketing Automation platforms like VBOUT etc. to ensure they display correctly and consistently across various email clients and devices. HTML Quality Assurance: •Perform thorough quality checks on email templates, dynamic content, and landing pages to verify the accuracy of content, links, and dynamic personalization. Email Rendering: •Troubleshoot and fix rendering issues that may occur in different email clients (e.g., Outlook, Gmail, Apple Mail) and various devices (desktop, mobile, tablets). Email Testing: •Conduct comprehensive testing of email campaigns, including A/B testing, to optimize deliverability and engagement. Compliance and Best Practices: •Ensure email campaigns adhere to email marketing best practices, data privacy regulations, and anti-spam laws. A/B Testing and Analytics: •Utilize VBOUT analytical capabilities to set up A/B tests, track campaign performance, and provide actionable insights to improve marketing strategies. Security and Compliance: •Ensure VBOUT implementations adhere to data security and privacy regulations (e.g., GDPR, CCPA) and internal security policies. Troubleshooting and Issue Resolution: •Act as the technical escalation point for VBOUT-related issues and provide timely resolutions to maintain smooth operations. Documentation and Training: •Create technical documentation, guidelines, and best practices for VBOUT usage. Conduct training sessions to upskill the marketing and technical teams on VBOUT functionalities. Work Orchestration and Data hygiene •Any Graduation

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us atwww.accenture.com

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