Full-Time
Channel Account Manager
Confirmed live in the last 24 hours
Customer.io
201-500 employees
Marketing automation for customer engagement
Compensation Overview
$102.2k - $146kAnnually
Junior, Mid
No H1B Sponsorship
Remote in UK
Candidates must be located in the UK or Ireland.
You match the following Customer.io's candidate preferences
Employers are more likely to interview you if you match these preferences:
- Located in the UK or Ireland
- 2+ years experience in an Account Executive or sales-focused partnership role
- Experience running full sales cycles and working with partners
- Consultative selling experience and understanding of Sandler Sales & MEDDIC Sales qualification processes
- Top performer at previous roles and held sales targets
- Managed partner, customer, or prospect relationships on an ongoing basis and not just transactional
- Drive new revenue through existing and new agency partners and maintain a closed revenue quota
- Manage full sales cycles, including exploratory calls and demos with partners
- Build your pipeline by sourcing new opportunities from partners
- Create mutual accountability plans (i.e. partner sales targets) with external stakeholders and drive urgency to deliver results
- Deliver product and sales training to channel partners to ensure they are equipped to effectively sell and promote Customer.io products and services
- Enable partners to know how to position Customer.io above competitors
- Manage relationships with existing and new partners
- Attend industry conferences, masterminds, and networking events to prospect new clients
- Quarterly in-person meetings with your top partners
- Engage with hundreds of client-facing team members from your partners through email, lunch and learn, and in-person meetings
- Develop our partner program, processes, and documents to enable our partners to become ambassadors of the Customer.io platform
- Become a Customer Marketing Expert
Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.
Company Size
201-500
Company Stage
Seed
Total Funding
$9.6M
Headquarters
Portland, Oregon
Founded
2012
Simplify's Take
What believers are saying
- Growing demand for personalized marketing boosts Customer.io's relevance in the MarTech sector.
- Integration with Vision Pro opens new opportunities for VR audience engagement.
- Subscription model ensures steady revenue and scalability as clients expand.
What critics are saying
- Data breach incident with OpenSea raises concerns about Customer.io's data security practices.
- Increased competition from platforms integrating AI and VR may challenge Customer.io's market position.
- Potential legal issues from data mishandling could lead to fines or sanctions.
What makes Customer.io unique
- Customer.io offers real-time audience segmentation for precise targeting based on user behavior.
- The platform supports A/B testing to optimize marketing campaigns for better performance.
- Customer.io provides professional services to assist businesses in maximizing platform benefits.
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Benefits
Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↓ -2%2 year growth
↓ -3%23pds, the pseudonymous Chief Information Security Officer (CISO) at blockchain security firm SlowMist, has raised concerns about potential phishing attacks targeting more than seven million OpenSea users whose emails were leaked in a June 2022 breach.23pds stated:“Remember the attack on the OpenSea mail service provider in 202[2] that led to the leakage of emails? The leaked email addresses have now been fully publicized after multiple dissemination.”According to 23pds, the exposed data includes the email addresses of high-profile figures in the crypto industry, such as prominent companies, influencers, and key opinion leaders (KOLs).They noted that this poses significant risks to privacy and asset security in the crypto sector. A screenshot shared by the CISO even revealed that Binance’s former CEO Changpeng Zhao’s email address was among the compromised data.The data breach traces back to 2022, when an employee of OpenSea’s email vendor, Customer.io, improperly accessed and shared user email addresses with an unauthorized party.At the time, OpenSea assured users that only those who subscribed to emails or newsletters were affected and urged caution against phishing attempts.Phishing threats23pds noted that the public exposure of these emails amplifies concerns about phishing attacks. They added:“Please be aware of the risks associated with phishing emails and other potential cyberattacks.”To safeguard against potential attacks, blockchain security firm SlowMist advised affected users to adopt robust security practices. These include using strong, unique passwords, storing them in password managers, and enabling two-factor authentication (2FA) with authenticator apps instead of SMS.SlowMist stated:“We also recommend that users use two-factor authentication (2FA) whenever possible, recommending an authenticator app over SMS-based 2FA, and said to keep device software updated.”These warnings are unsurprising, considering a Scam Sniffer report highlighted that phishing attacks by crypto wallet drainers caused an estimated $500 million in losses in 2024. This marked a 67% increase from the total incidents in 2023 and affected over 330,000 addresses.Mentioned in this article
23pds, the pseudonymous Chief Information Security Officer (CISO) at blockchain security firm SlowMist, has raised concerns about potential phishing attacks targeting more than seven million OpenSea users whose emails were leaked in a June 2022 breach.23pds stated:“Remember the attack on the OpenSea mail service provider in 202[2] that led to the leakage of emails? The leaked email addresses have now been fully publicized after multiple dissemination.”According to 23pds, the exposed data includes the email addresses of high-profile figures in the crypto industry, such as prominent companies, influencers, and key opinion leaders (KOLs).They noted that this poses significant risks to privacy and asset security in the crypto sector. A screenshot shared by the CISO even revealed that Binance’s former CEO Changpeng Zhao’s email address was among the compromised data.The data breach traces back to 2022, when an employee of OpenSea’s email vendor, Customer.io, improperly accessed and shared user email addresses with an unauthorized party.At the time, OpenSea assured users that only those who subscribed to emails or newsletters were affected and urged caution against phishing attempts.Phishing threats23pds noted that the public exposure of these emails amplifies concerns about phishing attacks. They added:“Please be aware of the risks associated with phishing emails and other potential cyberattacks.”To safeguard against potential attacks, blockchain security firm SlowMist advised affected users to adopt robust security practices. These include using strong, unique passwords, storing them in password managers, and enabling two-factor authentication (2FA) with authenticator apps instead of SMS.SlowMist stated:“We also recommend that users use two-factor authentication (2FA) whenever possible, recommending an authenticator app over SMS-based 2FA, and said to keep device software updated.”These warnings are unsurprising, considering a Scam Sniffer report highlighted that phishing attacks by crypto wallet drainers caused an estimated $500 million in losses in 2024. This marked a 67% increase from the total incidents in 2023 and affected over 330,000 addresses.Mentioned in this article
SlowMist’s chief information security officer (CISO) reported that a 2022 breach involving NFT marketplace OpenSea’s user data has now led to the full public exposure of the leaked information.The breach, which occurred in June 2022, involved 7 million email addresses of OpenSea users.Crypto Users at Risk After 7 Million OpenSea Emails Go PublicIn a tweet on January 13, blockchain security firm SlowMist’s chief information security officer (CISO) said that the leaked email addresses have now been made public. “Remember the attack on the OpenSea mail service provider in 2024 that led to the leakage of emails? The leaked email addresses have now been fully publicized after multiple disseminations. Please be aware of the risks associated with phishing emails and other potential cyberattacks,” the SlowMist exec said. According to a screenshot shared by the exec, former Binance CEO CZ’s emails were also leaked.Screenshot Showing CZ’s Details in Leaked Data. Source: 23pdsThe initial breach in 2022 was caused by an employee of Customer.io, the email automation service used by OpenSea. The employee reportedly exploited their access to user data and shared it with an external party, leading to the leak. OpenSea responded at the time by warning users of the phishing threat and advising caution when interacting with unsolicited emails.Although the breach happened nearly three years ago, the exposed data remained undisclosed until recently
Plan marketing 2025 : la méthode d’Aurélie BESANCON pour structurer la stratégie B2B2C de OUIHELPOUIHELP, startup française spécialisée dans le maintien à domicile des personnes en perte d’autonomie, s’est imposée en huit ans comme un acteur clé dans son secteur. Avec 130 agences réparties sur le territoire, l’entreprise accompagne quotidiennement 6 000 bénéficiaires grâce à 2 000 auxiliaires de vie.Un marché complexe et peu anticipéOUIHELP évolue dans un marché caractérisé par un besoin croissant mais rarement anticipé : le maintien à domicile. L’entreprise se distingue en gérant le recrutement, la qualité des services, et la satisfaction des bénéficiaires, bien que ces derniers soient les employeurs directs des auxiliaires de vie. Cette spécificité impose un positionnement clair et un marketing adapté, ciblant à la fois les bénéficiaires et les auxiliaires.Après un premier épisode avec Maxime Baumard, CMO de Pennylane pour parler de son plan stratégique 2025, Richard Menneveux, Rédacteur en chef de FRENCHWEB.FR reçoit Aurélie Besançon, CMO de OUIHELP, arrivée il y a cinq ans, afin de revenir sur la structuration de la stratégie marketing et faire le point sur les priorités pour 2025.Structuration progressive des équipesÀ son arrivée, Aurélie Besançon a dû partir d’une feuille blanche pour bâtir la fonction marketing. La priorité initiale a été mise sur l’acquisition, avec le recrutement d’un premier responsable interne, complétée dès la deuxième année par une expertise en communication et contenus. Aujourd’hui, l’équipe marketing compte six personnes, structurées autour de quatre axes :Acquisition : Optimisation des leviers digitaux (SEO, SEA) et nurturing des prospects.: Optimisation des leviers digitaux (SEO, SEA) et nurturing des prospects
Plan marketing 2025 : la méthode de Maxime Baumard pour structurer la stratégie B2B de PENNYLANE« Avoir des convictions fortes, les transformer en actions, et ne jamais cesser d’innover » tel est le moto de Maxime Baumard, le Chief Marketing Officer de Pennylane, une fintech / comptatech française en pleine croissance. Un succès mis en oeuvre par l’une des meilleures équipes marketing de la place, dont nous vous proposons de découvrir les pratiques dans notre émission spéciale consacrée à l’élaboration du plan marketing. 1h d’échanges avec Maxime Baumard, à regarder avant de vous attaquer à votre propre copie!Élaborer un plan marketing 2025 : convictions, alignements et fondamentauxUne stratégie fondée sur des convictions fortesPour Maxime, élaborer un plan marketing commence par une certitude : « En faisant la même chose que vos concurrents, on obtient les mêmes résultats. » Cette idée pousse à sortir des sentiers battus et à intégrer des paris stratégiques. Chez PennyLane, cela se traduit par une répartition budgétaire réfléchie : deux tiers des ressources sont dédiées à des leviers éprouvés, tandis qu’un tiers est réservé à des initiatives nouvelles, parfois audacieuses.Par exemple, lorsque PennyLane a décidé de lancer sa conférence annuelle, baptisée Comptatech, l’objectif n’était pas simplement d’organiser un événement de plus. L’idée était d’aller plus loin : bâtir une plateforme médiatique complète pour fédérer une communauté de professionnels de la comptabilité, un secteur traditionnel mais en pleine transformation
El director de seguridad de la información (CISO) de SlowMist informó que una violación de 2022 que involucró datos de usuarios del marketplace NFT OpenSea ha llevado ahora a la exposición pública completa de la información filtrada.La violación, que ocurrió en junio de 2022, involucró 7 millones de direcciones de correo electrónico de usuarios de OpenSea.Usuarios de criptomonedas están en riesgo tras filtración de 7 millones de correos electrónicos de OpenSeaEn un tweet del 13 de enero, el director de seguridad de la información (CISO) de la firma de seguridad blockchain SlowMist dijo que las direcciones de correo electrónico filtradas ahora se han hecho públicas. “¿Recuerdan el ataque al proveedor de servicios de correo de OpenSea en 2024 que llevó a la filtración de correos electrónicos? Las direcciones de correo electrónico filtradas ahora se han publicitado completamente después de múltiples diseminaciones. Por favor, estén al tanto de los riesgos asociados con correos electrónicos de phishing y otros posibles ciberataques”, dijo el ejecutivo de SlowMist. Según una captura de pantalla compartida por el ejecutivo, los correos electrónicos del ex-CEO de Binance, CZ, también fueron filtrados.Captura de pantalla mostrando los detalles de CZ en los datos filtrados. Fuente: 23pdsLa violación inicial en 2022 fue causada por un empleado de Customer.io, el servicio de automatización de correos electrónicos utilizado por OpenSea. Según se informa, el empleado explotó su acceso a los datos de los usuarios y los compartió con una parte externa, lo que llevó a la filtración. OpenSea respondió en ese momento advirtiendo a los usuarios sobre la amenaza de phishing y aconsejando precaución al interactuar con correos electrónicos no solicitados.Aunque la violación ocurrió hace casi tres años, los datos expuestos permanecieron sin divulgarse hasta hace poco
REDWOOD CITY, Calif.--(BUSINESS WIRE)--Celigo, the leading integration platform as a service (iPaaS) for business and IT users, announced today the release of its April Platform update, introducing a suite of advanced features and enhancements. This release is a testament to Celigo's commitment to innovation, simplifying complex integrations, and empowering businesses with scalable solutions for digital transformation and automation.Highlights of the April Release:AI-powered SQL Queries : The introduction of AI-generated SQL queries for the NetSuite JDBC connector, an API for working with databases, allows users to convert plain language into SQL queries effortlessly, democratizing data management by enabling those without SQL expertise to manage data configurations efficiently.: The introduction of AI-generated SQL queries for the NetSuite JDBC connector, an API for working with databases, allows users to convert plain language into SQL queries effortlessly, democratizing data management by enabling those without SQL expertise to manage data configurations efficiently. Acceleration through Prebuilt Flow Steps : Organizations can now integrate a vast library of prebuilt assets from the Celigo ecosystem into their workflows, eliminating the need to start from scratch with a variety of ready-made options that align with specific integration needs. Users now have the option to clone a flow step from their account or select a widely-used resource from the marketplace, facilitating quicker and more efficient integration outcomes.: Organizations can now integrate a vast library of prebuilt assets from the Celigo ecosystem into their workflows, eliminating the need to start from scratch with a variety of ready-made options that align with specific integration needs. Users now have the option to clone a flow step from their account or select a widely-used resource from the marketplace, facilitating quicker and more efficient integration outcomes. Simplified Sheets Exports: This enhancement greatly simplifies exporting data from applications like Google Sheets and Smartsheet
The security breach has been traced back to a specific incident involving Customer.io, OpenSea's email vendor contractor.
Customer.io is the first customer engagement platform to integrate with Vision Pro, opening up many possibilities for brands looking to create data-driven campaigns for their VR audiences.
Customer.io integrates natively with Twilio SMS, but you might prefer a different SMS gateway provider for compliance, cost, or geographic considerations.