Head of Communications

Updated on 3/15/2023

Locations

Remote in USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Marketing

Public Speaking

Communications

Requirements

Experience building out new teams and onboarding agencies
Understanding of B2B and B2C communication strategies
Outstanding attention to detail, understanding of modern internet tools, and ability to communicate complex topics effectively
Proven track record designing and executing successful public relations campaigns at both a local and national level
Impeccable project management skills, with keen attention to detail, accuracy, and follow-through. Have the ability to stay organized in a growth environment without losing sight of the strategic goals

Responsibilities

Deep understanding of the logistics industry-and consumer tech, policy and media within that environment-and the ability to apply that knowledge to the development of high-impact communications strategies to support business growth with both clients and consumers
Comfort with working in close alignment with stakeholders including business leadership outside of marketing, ensuring buy-in and engagement in the communications strategy
The ability to collaborate with the executive leadership team on PR and communications initiatives, including the confidence to mold and polish narratives
Quick judgment when Identifying and developing media relations and public speaking opportunities, as well as the project and people management skills to see them through
Experience actively managing outside agencies and to integrate them properly into Veho's structure as necessary
Excitement to regularly iterate and improve a comms strategy for driving industry leadership through customer stories, thought leadership, etc. And the instinct to know when to adapt
An existing set of relationships with key media, bloggers, and influencers
The wisdom to know when to stop a workstream and when to double-down

Desired Qualifications

10 -12 + years experience of leading public relations/comms teams at B2B or B2C focused companies. Agency-side experience is a plus

About Veho

Veho’s mission is to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers.

For too long, parcel delivery companies have focused solely on efficiencies and cost-management. Veho focuses on the end-customer. As the first technology company of its kind, Veho replaces the old delivery trucks with a platform of crowdsourced drivers and a network of hyper-local delivery stations. We partner with some of the most recognized consumer brands such as Warby Parker and Hello Fresh to provide an incredible experience with every delivery, and give customers control on how, when and where their package is delivered.

Customers LOVE us. Despite growing at a record-speed over the past two years, we maintain an incredibly high customer satisfaction rating of 4.9/5 stars, and an unprecedented on-time delivery rate of 99.9% - far above every other company in the country.

In short, we are building the logistics platform of the future.

Veho is backed by former top executives and board members at Uber, FedEx, UPS, eBay and Amazon, three former public company CEOs, early investors in Lyft and Instacart, as well as prominent venture capital firms General Catalyst, Tiger Global, and Softbank. We are a team of leaders who are passionate about building an incredible company that will change the face of this industry.

About The Role

The Head of Communications will own brand awareness through storytelling and executing meaningful PR campaigns that propel the business identity forward. They will proactively work with internal and external stakeholders, build upon foundational relationships, and manage complex and unexpected communication challenges (and plan for the unexpected). The Head of Communications will be essential to positioning Veho as leaders in the industry. They will also be responsible for all crisis communications as and when they arise.

The person who will succeed in this role will have:

Deep understanding of the logistics industry—and consumer tech, policy and media within that environment—and the ability to apply that knowledge to the development of high-impact communications strategies to support business growth with both clients and consumers.
Comfort with working in close alignment with stakeholders including business leadership outside of marketing, ensuring buy-in and engagement in the communications strategy.
The ability to collaborate with the executive leadership team on PR and communications initiatives, including the confidence to mold and polish narratives.
Quick judgment when Identifying and developing media relations and public speaking opportunities, as well as the project and people management skills to see them through.
Experience actively managing outside agencies and to integrate them properly into Veho’s structure as necessary.
Excitement to regularly iterate and improve a comms strategy for driving industry leadership through customer stories, thought leadership, etc. And the instinct to know when to adapt.
An existing set of relationships with key media, bloggers, and influencers.
The wisdom to know when to stop a workstream and when to double-down.

What You Bring:

10 -12 + years experience of leading public relations/comms teams at B2B or B2C focused companies. Agency-side experience is a plus.
Experience building out new teams and onboarding agencies.
Understanding of B2B and B2C communication strategies.
Outstanding attention to detail, understanding of modern internet tools, and ability to communicate complex topics effectively.
Proven track record designing and executing successful public relations campaigns at both a local and national level.
Impeccable project management skills, with keen attention to detail, accuracy, and follow-through. Have the ability to stay organized in a growth environment without losing sight of the strategic goals.

#LI-Remote

Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. We are deeply value-driven (Ownership, Candor, Team Success, Human) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.

Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.

501-1,000 employees

Website

End-to-end delivery service

Company Overview

Veho's mission is to make the delivery and returns experience extraordinary. Veho is an end-to-end delivery service that puts customer experience in the center through a network of professional and qualified flexible drivers, powered by proprietary technology, allowing any brand to delight customers like never before.

Benefits

Competitive salary
Medical, dental, & vision
Equity
Work from anywhere

Company Core Values

Ownership
Team success
Candor
Human