Salary Range: 80000 to 100000 (Currency: CAD) (Pay period: per-year-salary)

If you were the Omnichannel Project Specialist now, here are some of the core activities you would be doing: 

• Partner in defining the business requirements for Omnichannel with upcoming features, enhancements and system upgrades for Point of Sale, Omnichannel & ERP    
• Supporting the overall business readiness prior to and post project go-live on behalf of DTC teams, representing all key stakeholders to ensure an effective implementation   
• Identifying where gaps exist between Omnichannel business requirements and system implementation or configuration  
• Documenting the current and future state of business processes affected by Omnichannel software conversion or cross functional business changes  
• Identify operational changes between current and future state Retail/Omnichannel Systems and supporting systems, including new required processes  
• Maintaining and monitoring existing system configuration and programing to achieve company goals and objectives  
• Working cross functionally with all other departments involved to drive a common business design and data consistency  
• Conveying the end-state consistently to the project team and notify project leadership of any challenges to the plan  
• Working closely with the internal and global project teams to ensure that the project stays on track. Communicate project status and potential roadblocks to project leadership  
• Supporting in identifying the required information for a scalable and interconnected system landscape with the long-term vision at the heart of decision making.  
• Support with determining the optimal go live strategy for different modules.  
• Preparing and executing User Acceptance Testing and validate test transactions.   
• Working closely with BI teams to identify requirements and ensure data consistency.  
• Participating in discovery sessions to determine future capabilities. 
• Lead feedback sessions with users and cross functional teams. 
• Participate in backlog grooming   
• Define acceptance criteria for user stories   
• Work with vendor & consultants to prioritize business needs (features/roadmap) 

Are you our next Omnichannel Product Specialist? 

• You have 3+ years work experience within a Retail/Omnichannel support function 
• You have experience in developing reports for analysis and decision making 
• You have prior implementation experience 
• You have strong Product Management skills 
• You have a drive to learn and participate 
• You are an excellent collaborator while also able to work effectively with a team 
• You are adaptable and forward thinking 
• You have solid knowledge of point of sale, ERP systems and order management processes 
• You are able to step in and take charge with minimum instruction 
• You are able to prioritize and manage multiple tasks within tight deadlines 
• You have advanced analytical skills with a strong aptitude for spreadsheets 
• You have excellent written and verbal communication skills, and exceptional attention to detail 
• You are able to travel internationally as required 
• You are proactive in identifying the root cause of issues and developing solutions 
• You remain highly flexible and adaptable when faced with ambiguity 
• You are able to balance autonomy and collaboration 
• You inspire breakthrough thinking and continuous improvement 
• You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right