Learning and Development Manager

The Learning & Development (L&D) Manager is responsible for designing and delivering targeted learning programs that support the growth and development of engineering, project and support teams globally. This role involves a deep understanding of technical skills, dev lifecycles, and the organization’s strategic goals. The L&D Manager will work collaboratively with cross-functional leaders to align training initiatives with business needs, ensuring engineers and managers are equipped with the knowledge and skills required to innovate and drive the company’s success.

WHAT YOU’LL DO

• Conduct regular learning needs assessments for engineering and non-engineering teams globally
• Collaborate with global leaders to identify skill gaps in technical knowledge, development processes, and leadership capabilities
• Design/Identify Trainers to implement training programs tailored to the needs of both technical and product teams globally, covering topics such as software development, agile methodologies, product management, and innovation
• Leverage subject matter experts (SMEs) from global teams to ensure that training materials are relevant, accurate, and engaging
• Manage the rollout of technical training programs, soft skill trainings, behavioral workshops, and induction/onboarding sessions for all new employees globally
• Facilitate or oversee instructor-led, online, and on-the-job training, ensuring smooth delivery and high engagement from participants
• Use the latest learning technologies (e.g., Learning Management Systems, coding platforms, and collaborative tools) to enhance the efficiency and effectiveness of training programs
• Stay updated on emerging trends in engineering, product management, and learning techniques to ensure the L&D function remains agile and innovative
• Design and implement leadership development programs for emerging engineering and product leaders, equipping them with the necessary skills to manage cross-functional teams and to lead projects to success
• Oversee the end-to-end management of multiple learning projects, ensuring they are delivered on time, within scope, and aligned with the strategic goals of the engineering and product teams
• Manage the L&D budget, allocating resources effectively to maximize impact
• Define success metrics and KPIs for all L&D initiatives, particularly focusing on improvements in product development cycles, code quality, and cross-team collaboration
• Tailor training programs for specific engineering teams, whether they are focused on backend development, cloud architecture, DevOps, etc., ensuring the relevance of the learning material
• Assess the impact of training programs regularly, and gather feedback from participants and stakeholders to continuously improve learning content and delivery methods
• Send updates and progress reports to the management team regularly
• Build strong partnerships with engineering managers, product leaders, and other key stakeholders to understand their strategic goals and create learning initiatives that drive team performance
• Serve as a key point of contact between L&D, engineering, and project & product functions to ensure learning programs support product launches, technical innovation, and team development

WHAT YOU’LL NEED

• 10+ years of work experience in the areas of talent and leadership development, organization development, group facilitation, training and training design
• Experience in assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs
• Deep understanding of engineering processes and trending technologies
• Ability to collaborate with technical teams and translate complex topics into accessible learning content
• Ability to handle multiple learning initiatives/interventions simultaneously
• Analytical mindset to measure the effectiveness of learning programs
• Ownership and effective management of multiple concurrent projects, maintaining a high level of attention to detail with a proactive approach to problem-identification and problem-solving
• Knowledge on how to use data and analytics to make informed decisions
• Knowledge of best practices in learning needs assessments, design, development, implementations, and evaluation to advise the business on new learning programs
• Experience with implementing traditional and modern learning principles and training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.)

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Mediacurrent, Rhythm, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.