Director – Human Intelligence

Salary Range: 89000 to 115000 (Currency: CAD) (Pay period: per-year-salary)

Your potential coming to life: Joining our team means you will…

• Business Leader & Client Relationship Management
• In business, it all starts with relationships. As a Director, building relationships both internally and externally will be critical to your success. Specifically, you will be responsible for:
• Create, build and lead relationships with Edelman teams and external clients to generate new business opportunities and build incremental/existing business
• Drive revenue growth and profitability among client accounts to meet the firm’s revenue goals
• Manage costs and resources across the lifecycle of each new project and manage the overall client relationship
• Establish a reputation as a go-to research expert, both within the Edelman network and clients
• Provide high-level client service
• Maintain a can-do attitude and a collaborative approach

Strategic Business Consultant

• Identify and understand business vs. brand vs. communication objectives in order to design research that delivers insights that drive and measure results
• Play a central role in leading and growing client accounts, identifying needs and converting them into work
• Provide strategic counsel to clients throughout all stages of the research process
• Deliver compelling strategic insights, effectively communicate a narrative/story that provides actionable recommendations for the client that are aligned to their business and communications objectives
• Use visual and innovative techniques to communicate your team’s outputs

Talent Development and Mentoring

• At Edelman Data & Intelligence, we value both strategic visionaries as well as pragmatic doers. As a
• Director, you will lead a team to achieve success and help them grow professionally. Specifically, we expect you to:
• Lead a research team who manages complex research and analytics projects from end-to-end, delivering high quality work on-time and on budget
• Provide inspiring leadership and mentorship for team members
• Develop a team that is highly effective, motivated, and client-service orientated
• Create and maintain a collaborative environment that empowers your team to move forward along their own career trajectories
• Support in training the team on core Edelman Intelligence offerings and capabilities

Qualified candidates have most, if not all, of the following…

• BA/BS degree in related field with at least 8 years of experience in market research, brand and communication consulting, insights creation, strategy development and/or media research
• Fluently speak the languages of communications, marketing, business, and research – and tailor those communications to audiences of all levels of expertise
• Proven team management and leadership skills
• Demonstrated experience in various types of research engagements including corporate reputation, thought leadership, measurement and campaign/strategy optimization and brand positioning
• Experience in working for multiple brands and/or clients across a diversity of industries at once
• Proactive, collaborative approach with the ability to build strong relationships with clients and colleagues
• Intellectually curious with a consultative mindset 

The team is here for you: Our team currently includes…

• Fun first attitudes – because what’s the point of doing great work if aren’t having fun?
• Career pathing on the mind – whether you plan to stay for 2 years or 20 years we put your development and career goals as a priority
• Open space floor plan community – the best research happens with collaboration and sometimes that includes input from our non-research co-workers
• Broader communications exposure – you will get the opportunity to work alongside broader Edelman teams such as Corporate, Brand, Digital, Assembly, and more
• Open minds for new ideas and methodologies – maybe it’s not broken, but that doesn’t mean we can’t make it better
• Level agnostic – doesn’t matter if you are the boss or an intern, we are all in this together
• Global Reach – we have researchers you can tap into around the world