Full-Time

Technical Account Manager

German Speaking

Confirmed live in the last 24 hours

Wiz

Wiz

1,001-5,000 employees

Cloud security platform for businesses

Enterprise Software
Cybersecurity

Mid

Remote in UK

Category
Customer Success Management
Sales & Account Management
Required Skills
Kubernetes
Docker
Requirements
  • 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
  • Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
  • Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
  • Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
  • Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
  • Fluent German and English.
Responsibilities
  • Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
  • Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
  • Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
  • Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
  • Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
  • Measure customers’ achievement of these key performance indicators and report those both internally and externally.
  • Identify and address technical issues to ensure high levels of customer satisfaction.
  • Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
  • Advocate for customer needs across various departments (product management, support, ...).
  • Offer insights regarding the availability of new features in Wiz.
  • Program manage account escalations effectively.
  • Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
  • Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
  • Maintain up-to-date functional and technical knowledge of the Wiz platform.
  • Continuously monitor news related to new & emerging cloud security threats.
  • Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

Wiz.io offers cloud security solutions for businesses, focusing on securing applications throughout their development and operation in the cloud. Their platform integrates with development workflows to detect vulnerabilities and misconfigurations in areas like Infrastructure as Code, containers, and Kubernetes. What sets Wiz.io apart is its continuous monitoring of cloud workloads for suspicious activity and proactive threat response, which is trusted by over 40% of Fortune 100 companies. The company's goal is to enable secure and efficient cloud operations while preventing data breaches.

Company Stage

Series E

Total Funding

$1.8B

Headquarters

New York City, New York

Founded

2020

Growth & Insights
Headcount

6 month growth

24%

1 year growth

60%

2 year growth

184%
Simplify Jobs

Simplify's Take

What believers are saying

  • The potential $23 billion acquisition by Google highlights Wiz.io's significant market value and industry impact.
  • Wiz.io's rapid growth and substantial funding, including a recent $1 billion round, indicate strong financial health and expansion potential.
  • The company's comprehensive security features, from vulnerability detection to automated compliance, make it an attractive workplace for professionals seeking to work on cutting-edge cloud security solutions.

What critics are saying

  • The competitive cloud security market requires continuous innovation to maintain a leading position, posing a challenge for Wiz.io.
  • High-profile cyber breaches in the industry underscore the constant threat landscape, which could impact Wiz.io's reputation if not managed effectively.

What makes Wiz unique

  • Wiz.io's self-service model aligns with the fast-paced nature of cloud development, setting it apart from traditional security solutions that may not scale as efficiently.
  • The platform's ability to integrate seamlessly into development workflows and secure various cloud environments, including containers and Kubernetes, offers a comprehensive solution that many competitors lack.
  • Wiz.io's strong presence in the enterprise market, with over 40% of Fortune 100 companies as clients, underscores its reliability and effectiveness in cloud security.

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