Director of Product

Responsibilities:

• Define and implement a comprehensive product strategy that aligns with the company’s multi-faceted vision and goals.
• Build and manage the product delivery organization, including product management, business analysis, and customer experience teams.
• Foster strong relationships with key stakeholders, driving alignment up, across, and down the organization to ensure cohesive efforts and optimized impact.
• Establish and monitor key performance indicators (KPIs) for product success and team performance, making adjustments to strategies as needed.
• Build and enhance product management practices around agile and scrum methodologies.
• Oversee the product lifecycle from ideation to launch and beyond, ensuring the delivery of high-quality, market-responsive products that drive revenue.
• Lead cross-functional teams in a fast-paced environment, encouraging innovation, agility, and customer-centricity in product development.
• Ensure adherence to best practices in product development methodologies, such as Agile or Scrum, and foster continuous learning and improvement within the team.
• Provide product management for one or more GXM Gateway modules as need to support the product roadmap.
• Collaborate with market research, sales, and data teams to validate product concepts and make data-driven decisions.
• Engage with customers and internal teams to collect and incorporate user feedback into product development.
• Drive innovation by staying abreast of market trends, competitor movements, and technological advancements (including emerging AI applications) that can be leveraged for product enhancement.

Qualifications:

• Five or more years of experience in product management or leading product development.
• Ability to create and execute product strategies and strategic vision.
• Ability to lead initiatives and establish production goals across various teams.
• Familiar with product management software and related tools, including Jira, Confluence and Product Board.
• Demonstrated ability to support multiple products and projects simultaneously.
• Ability to develop and deliver presentations to diverse stakeholder groups, including internal and external customers, executive teams,
• Experience working with and managing development vendors and contracted staff.
• Background in complex service industries such as financial services or healthcare is highly preferred. Bonus for payroll, HR, or global employee expansion experience.