Full-Time
Account Manager
CRM
Updated on 9/10/2026
Wunderman Thompson
5,001-10,000 employees
Integrated creative, data-driven marketing agency
No salary listed
London, UK
Hybrid
Four days in the office on average each week.
 Growth & Marketing (1) |
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- Ability to serve as the main client point of contact for a customer relationship management team across different subdivisions.
- Ability to understand and interpret client briefs and challenge requirements when necessary to deliver the best solution.
- Ability to write and contribute to briefs, interpret information, and develop insights.
- Ability to present work to clients and receive and challenge feedback when necessary.
- Ability to work closely with data teams to support data strategy development, targeting, and messaging.
- Ability to guide multidisciplinary creative teams through creative concepting, design, and copy.
- Ability to estimate and reconcile projects, manage budgets, and support month-end invoicing.
- Ability to ensure campaign strategies are technically feasible within the customer relationship management system.
- Ability to support build and operations teams and ensure assets are deployed seamlessly.
- Ability to troubleshoot ad hoc issues and requests.
- Act as the main client point of contact for the customer relationship management team across different subdivisions.
- Understand and interpret client briefs, challenge the ask when necessary, and involve other team members as required.
- Write and contribute to briefs and develop insights to support delivery of the work.
- Present work to clients and take and challenge feedback when necessary.
- Work with the data team to support data strategy development and optimize targeting and messaging.
- Guide multidisciplinary creative teams through creative concepting, design, and copy.
- Estimate and reconcile projects, ensure delivery within budget, and support end-of-month invoicing.
- Ensure campaign strategies are technically feasible within the customer relationship management system.
- Support the build and operations team to ensure assets are deployed seamlessly.
- Troubleshoot ad hoc issues and requests.
- Contribute to and support larger strategic opportunities.
Wunderman Thompson blends creative advertising, data-driven consultancy, and technology to drive growth for brands. It delivers creative campaigns and brand strategies, uses data and insights to help businesses transform, and offers technology solutions such as WaterLight, a product that converts salt water into electrical power. The company earns revenue through project-based fees, retainers, and performance-based incentives. It differentiates itself with an integrated approach that combines creativity, data, and technology, backed by global clients and award-winning work. Its goal is to help ambitious brands grow by delivering measurable, impactful results.
Company Size
5,001-10,000
Company Stage
M&A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1958
Get referred to Wunderman Thompson
See people who can refer or advise you
Simplify's Take
What believers are saying
- VML won Kohl's digital transformation work, signaling sticky enterprise demand in 2025.
- Healthcare and B2B remain strong; VML cites these as core growth categories.
- VML kept winning awards in 2026, including Gold at the ANDY Awards.
What critics are saying
- WPP cut hundreds of jobs in 2026, with VML employees notified directly.
- The FTC and eight states sued WPP in April 2026 over ad-buying practices.
- VML's brand is gone; integration into VML creates execution risk and identity drift.
What makes Wunderman Thompson unique
- Wunderman Thompson lives on inside VML, uniting commerce, data, and creative scale.
- VML combines 30,000 people across 64 markets, giving global delivery depth.
- WPP Open gives VML proprietary AI tooling with OpenAI, Claude, and Gemini.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Company News
Chauhan joins Enormous from Wunderman Thompson (now VML) where in his last role, he served as Managing Partner (North) & Chief Client Officer (WT India).
Hurley joins BAM from Wunderman Thompson (now VML), where she worked on Nestlé, Kelloggs, Treasury Wine Estates, Visit Canberra and Victoria Police.
In this role, Maia, who joins from Wunderman Thompson Health where she was the agency's first global CCO, will "oversee the creative product across all Ogilvy Health offerings including brand development, strategy, experience and innovation, PR and influence, medical education, and market access," according to a press release.
Katie Mulligan joins from Wunderman Thompson and Matt Williams moves from his role as global head of marketing at parent company MSQ.
Varatharajan joins from Wunderman Thompson (now VML), where he was head of growth and consulting.