We are seeking a Systems Analyst with expertise in system integrations and distributed team management. This role will support eCommerce platforms and cloud based enterprise systems. As a Systems Analyst, you will not only manage and enhance critical systems but also play an active role in strategic decision-making, contributing to architecture and integration planning in collaboration with cross-functional teams. This position demands a high degree of stakeholder management, with a focus on gathering user requirements, application services, and delivering integrated solutions across platforms.

What you’ll do:

• System Review and Optimization: Evaluate and optimize current IT systems (Financial, E-Commerce, and Software Applications) to improve performance and align with business objectives.

• Requirement Gathering and Analysis: Collaborate closely with stakeholders and users to gather, analyze, and document system requirements, ensuring alignment with business goals.

• Strategic and Architectural Planning: Partner with IT leadership and other departments to support architectural decisions and contribute to strategic planning for system integrations and enhancements.

• System Integration Management: Lead the integration of new systems and applications, ensuring smooth implementation across distributed teams and supporting cross-functional initiatives.

• Cross-Functional Collaboration: Act as a bridge between technical teams and business stakeholders, facilitating clear and effective communication to align objectives and ensure quality outcomes.

• Quality Assurance: Oversee and manage the quality and performance of systems, performing rigorous testing and troubleshooting to ensure systems are reliable, efficient, and scalable.

• Team Leadership and Mentorship: Manage distributed development teams to ensure timely, effective, and collaborative project execution, while maintaining high standards of system performance and user satisfaction.

• Training and Documentation: Develop and conduct training initiatives, providing comprehensive support materials to help end-users and teams fully leverage system capabilities.

What you’ll bring: 

• Extensive Analytical Skills: Ability to handle large data sets, identify system gaps, and design improvements, supported by a strong analytical and problem-solving mindset.

• System Integration Expertise: Proven experience in system integration projects, preferably within eCommerce environments. Familiarity with platforms such as BigCommerce, Piano, Stripe, Braintree, and related applications.

• Distributed Team Management: Experience leading distributed teams, ensuring effective collaboration, goal alignment, and successful project delivery across geographic locations.

• User-Centric Approach: Skilled at gathering user requirements, understanding business needs, and translating them into actionable technical requirements.

• Communication and Interpersonal Skills: Strong written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders, foster collaboration, and build trusted relationships.

• Adaptability and Critical Thinking: Ability to quickly adapt to evolving needs, exercise sound judgment, and think critically to solve complex integration challenges and deliver innovative solutions.

• Technical Proficiency: Advanced technical knowledge in integration tools, data flow management, and system architecture that supports a range of applications and services.

You’ll standout if you have: