Full-Time

JD Logistics

Implementation Project Manager

Posted on 4/25/2024

JD.com Inc

JD.com Inc

10,001+ employees

Chinese online retailer offering nationwide delivery

Data & Analytics
Robotics & Automation
Venture Capital
Industrial & Manufacturing
VR & AR
AI & Machine Learning
Consumer Goods

Senior

City of Industry, CA, USA + 1 more

Required Skills
Sales
Requirements
  • Over 5 years of experience in a customer-facing role in a logistics industry
  • Experience in warehouse operation with a PMP certification is a big plus
  • Basic knowledge of IT
  • Bachelor degree
  • Strong analytical skills
  • Strong interpersonal and consensus building skills
Responsibilities
  • Focus on implementing a successful project and monitoring the customer experience
  • Define and maintain the onboarding project for clients based on product initiatives
  • Define, track, and achieve key performance indicators for the onboarding project
  • Own the implementation process and project planning for assigned accounts
  • Operate as the primary point of contact during clients' onboarding phase
  • Partner with Sales, Technology, and Operations to meet customer requirements
  • Monitor client progress and activities to ensure adoption of all parts of the organization

JD.com is an ideal workplace for those who thrive in a dynamic tech environment. As China's largest online retailer, the company is at the forefront of retail innovation, utilizing advanced technologies to service nearly 600 million customers with an impressive same- and next-day delivery network. Employees are part of a culture that champions technological advancement and industry leadership, making it a stimulating place for professional growth and impact across various sectors.

Company Stage

Series B

Total Funding

$7.9B

Headquarters

Chaoyang, China

Founded

1998

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-9%

2 year growth

-6%