Lead Peer Educator

Southern New Hampshire University is seeking a student employee to fill the role of Lead Peer Tutor. The Lead Peer Educator serves as a mentor, tutor, and team leader within the Peer Education program. In this role, the Lead Peer Educator supports tutees in specific content areas while mentoring new tutors andassistingin training, team building, and program development. Lead Peer Educators model best practices in tutoring, communication, professionalism, and inclusive engagement. This position is designed to further enhance student workers’ leadership, tutoringexpertise, and career readiness while contributing to SNHU’s learning community.

Essential Duties and Responsibilities:

• Serve as a mentor and role model tonew and current peer tutors;assistwith onboarding, training, and professional development efforts.

• Assistcoordinator(s) with discipline-specific training,conduct class visits, in-class sessions,class-embeddedassignments,and other specialprojectsasassigned.

• Assistcoordinator(s) with organizing team meetings, workshops, or training sessions that foster collaboration, equity, and continuous learning.

• Assist withWLCofficeopening andrequiredeveningclosingresponsibilities.

• Continue withstudent supportroles asassigned, which may include drop-in tutoring, one-to-one tutoring,review sessions, andclass-embeddedassignments.

• Provide advanced academic support in specific subject areas using differentiated, learner-centered strategies based on individual strengths, learning styles, backgrounds, and prior knowledge.

• Attendrequired All-Peer Educator training sessions.

• Check office communications daily for assignments, announcements, and correspondence.

• Submit payroll hours and tracking forms promptly after eachshift.

• Support WLC annual goals and initiatives.

• Engage in regular communication and one-on-one meetings withtutoringcoordinator.

Interpersonal Expectations

• Motivate students and help them developconfidence through positive feedback on areas of improvement

• Demonstrate and coach others on strong study strategies, motivational techniques, and academic success habits consistent with tutor training.

• Communicate clearly and professionally with students, staff, and team members, modeling interpersonal and intercultural communication.

• Apply critical thinking and leadership skills to resolve issues and promote a supportive and inclusive learning environment.

• Useappropriate academictechnologies and tools to support peer tutoring, session documentation, and professional communication.

Minimum Qualifications:

• A minimum of one year of tutoring service atthe Wolak Learning Center

• Current enrollment as a part/full-time SNHU student

• Cumulative SNHU GPA of 3.0 or higher

• Excellent level of responsibility, reliability, and punctuality

• Strong leadership andinterpersonal communication skills

• Ease in relating to students from diversebackgrounds

LearningOutcomes:

• Strengthen leadership skills that prepare student workers for post-graduate employment and professional advancement.

• Incorporate advanced communication skills inpeer tutoringrelationships, supporting clear, respectful dialogue.

• Evaluate and adapt tutoring strategies based on learner feedback, session dynamics, and academic goals.

• Practice inclusive tutoring ensuring all students feel welcomed, supported, and respected regardless of background or identity.

• Take initiative in supporting the peer educator team, mentor others, and actively contribute to a positive team culture.

• Model punctuality, ethical responsibility, and accountability, setting a standard for others within the program.

• Collaborate with fellow peer educators and staff to coordinate programming and uphold the goals of theWolak Learning Center.

• Uselearning platforms and communication tools to support students and peer educators across various tutoring modalities.

Work Hours: 

Hours vary. Office Hours:Mondays-Thursdays:9:00am-6:00pm, Fridays:9:00am-4:30pm,closed:Saturdays andSundays